Laboratory Supervisor

Overview

Illinois CancerCare is seeking a Laboratory Supervisor to lead our laboratory team across multiple clinic locations. This position oversees the Phlebotomists, Lab Assistants, and Medical Laboratory Techs and is responsible for staffing, scheduling, workflow coordination, employee development, quality assurance, and daily laboratory operations.

The Laboratory Supervisor helps ensure patients receive timely and accurate laboratory services while supporting staff, addressing day-to-day operational needs, and maintaining quality and regulatory standards. The ideal candidate is a collaborative leader who enjoys developing employees, improving processes, and fostering a positive team environment.

Pay & Benefits

• Expected Hiring Pay Range: $70,000-$90,000
  (Based on experience, education, and other factors)
• Medical, dental, and vision insurance (multiple plan options)
• Special wellness programs – Maven, HingeHealth, Livongo, Vitality, and Wondr
• 401(k) retirement plan with employer contributions
• Company-paid life, short-term, and long-term disability insurance
• Health Savings Account (HSA) & Flexible Spending Accounts (FSA)
• Paid time off and holidays
• Employee Assistance Program (EAP)
• Discounts through our Perks Program

Responsibilities

What You’ll Do

• Lead and supervise laboratory staff, including phlebotomists, lab assistants, and medical laboratory technologists.
• Coordinate staffing, scheduling, and daily workflow across multiple Illinois CancerCare locations to ensure efficient operations and appropriate staff coverage.
• Manage employee onboarding, training coordination, coaching, performance management, and professional development.
• Monitor productivity, turnaround times, patient flow, and service levels to support excellent patient care.
• Address day-to-day operational and personnel issues.
• Coordinate laboratory operations communication between clinic locations to ensure consistency and standardization.
• Partner with Lab Quality & Compliance Manager and Laboratory Medical Director to support regulatory readiness and implementation of quality initiatives.
• Monitor inventory levels, coordinate supply ordering, and support cost-effective operations.
• Collaborate with providers, nursing, and other departments to support efficient patient flow and excellent service.
• Serve as a resource for laboratory staff and assist with testing activities as needed.
• Work with outside reference labs to ensure seamless operations and timely results.
• Serve as a working supervisor by assisting with laboratory and phlebotomy operations as needed to support patient care and departmental goals.
• Travel to satellite clinic locations as necessary.

Qualifications

What We’re Looking For

• Degree in Clinical Laboratory Science, Medical Technology, or a related laboratory science field.
• Certification as a Medical Laboratory Scientist (MLS), Medical Technologist (MT), or equivalent through ASCP or another recognized certifying agency.
• Four years of experience in a laboratory.
• Demonstrated knowledge of laboratory operations, quality systems, regulatory requirements, and laboratory safety practices.
• Previous supervisory or leadership experience preferred.

SPECIAL PHYSICAL REQUIREMENTS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical demands of this job typically require full range of body motion including manual and finger dexterity and eye-hand coordination in operation and manipulation of complex laboratory equipment. Requires sitting/standing for extensive periods of time with the use hands to finger, handle, or feel and arms to reach or carry. Occasionally lifts and carries items weighing up to 40 lbs. Requires corrected vision, color perception and hearing to normal range. Requires legible handwriting. May require working under stressful conditions or working irregular hours.

SAFETY CONSIDERATIONS/TYPICAL WORKING CONDITIONS

Frequent exposure to communicable diseases, toxic substances, ionizing radiation, medicinal preparations, chemotherapy, biohazardous specimens & wastes and other conditions common to a clinic environment.

KNOWLEDGE, SKILLS, AND ABILITIES

• Strong leadership, organizational, and problem-solving skills.
• Ability to manage multiple priorities and adapt to changing operational needs.
• Excellent interpersonal and communication skills.
• Ability to build effective working relationships with employees, providers, patients, and leadership.
• Knowledge of laboratory testing methodologies, quality assurance, quality control, and regulatory requirements.
• Commitment to employee development and continuous improvement.

TRAITS

• Maintains a positive and caring atmosphere for patients, families, and members of the health care team, performs job responsibilities in a manner that promotes the practices’ mission and philosophy.
• Demonstrates the willingness and the ability to work effectively with others and willingly assists in department overload situations.
• Follows the practice and departmental standards of attendance, appearance, policies, and procedures, (including those that deal specifically with safety and confidentiality).
• Responds positively to constructive suggestions to improve job performance and contributes creative suggestions.
• Present and promote a positive public image of Illinois Cancer Care in general. Exhibits pride and loyalty.