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ENTRY Phlebotomist IIconma • Miami, FL, United States
ENTRY Phlebotomist I

ENTRY Phlebotomist I

Iconma • Miami, FL, United States
2 days ago
Job type
  • Full-time
Job description

Entry Phlebotomist I

Our client, a Medical Research company, is looking for an Entry Phlebotomist I for their Miami, FL location. Responsibilities include:

  • The ENTRY PSR I/Lobby Experience Coordinator (LEC) helps with patient care by greeting them upon arrival and answering any questions or concerns with care and compassion.
  • The individual will also help maintain the integrity of the waiting area and assist with breaks when other Phlebotomists are unavailable.
  • This individual will also utilize Phlebotomy skills to grow within the company.
  • The ENTRY PSR I has direct contact with patients and creates an atmosphere of trust and confidence while explaining what to expect to patients regarding the scheduled procedure for the patients in a safe and accurate manner.
  • The ENTRY PSR I will demonstrate excellence in customer care while focusing on process skills and sensitivity to confidentiality and accuracy of patient information.
  • The impact of this individual will be crucial to maintaining the integrity of the lobby and ensuring that all patients are provided with the level of service that is expected.
  • Under the direction of the area supervisor, perform daily activities accurately and on time.
  • Maintain a safe and professional environment.
  • Maintains required records and documentation.
  • Demonstrates organizational commitment and promotes a positive image to patients, clients, employees and the public in general along with a willingness to learn new skills.

Requirements include:

  • Ability to handle patients with care and compassion while assisting with check ins in the lobby through either a self-service kiosk or handheld tablet
  • Be willing to work both in the lobby and in a draw room with patients to help with breaks that need to be covered
  • To perform with confidence, both the forensic and clinical specimen collection and processing duties following established practices and procedures.
  • High level of customer service experience/skills are required - this is critical to the heart of the role
  • High school diploma or equivalent required - no exceptions
  • Phlebotomy experience is required, even if just an intern/externship to learn the basics
  • Minimum of 1-2 years of client facing customer service required (Retail, Home Health Aide, etc).
  • Some phlebotomy experience is required
  • Keyboard/data entry experience a must.
  • This is primarily a Lobby Greeter position to help patients check in at the kiosk and to help them feel more comfortable while waiting to be called back for their labs to be run - Will fill in for breaks and cover for staffing shortages

Why should you apply?

  • Health benefits
  • Referral program
  • Excellent growth and advancement opportunities
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ENTRY Phlebotomist I • Miami, FL, United States

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