Essential Duties and Responsibilities: - Responsible for evaluating staff members on the quality of work performed as measured against project standards, contractual requirements, and performance measures. - Assist with the development, design, and recommend strategies or activities intended to improve performance. - Assist with the development, analysis and distribution of project reports and performance indicators. - Regularly assess the knowledge needs of the staff related to processes and policies regarding the client/contract operations and develop plans to meet those requirements. - Conduct monitoring activities for quality assurance purposes. - Assist with monitoring performance and meeting contractual requirements. - Remain up-to-date on policies and procedures for all operations, assists in developing new procedures, and updates existing procedures when changes occur. - Assist in the production and update of staff resource materials including quick reference guide, matrices, charts, and workflows. - Assist with staff training, as necessary. - Perform other duties as may be assigned by corporate management. Minimum Requirements - High school diploma or GED required and 0-2 years of relevant professional experience required, or equivalent combination of education and experience. - Must be willing and able to accept a limited-service position. Preferred Skills and Qualifications - Experience working with New Jersey State Based Exchange program (NJ SBE). - Experience in Quality Assurance / Quality Control. - Previous supervisory or team-lead experience. - Critical thinking. - Organization. - Time management. - Conflict resolution. - Leadership. - Adaptability. - Decision making. - Customer focus. - Accountability. Home Office Requirements - Internet speed of 25mbps or higher required (you can test this by going to www.speedtest.net). - Connectivity to the internet via either Wi-Fi or Category 5 or 6 ethernet patch cable to the home router. - Must currently and permanently reside in the Continental US. EEO Statement Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. Pay Transparency Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment.
Annual salary is just one component of Maximus's total compensation package.
Other rewards may include short- and long-term incentives as well as program-specific awards.
Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off.
Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience.
An applicant's salary history will not be used in determining compensation.
Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances. Accommodations Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment.
If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at applicantaccom@maximus.com. Minimum Salary $ 19.45 Maximum Salary $ 19.45 *
Limited-Service Quality Assurance Coordinator • Tampa, FL, US
Key Consulting is hiring a Sourcing Associate for a consulting engagement with our direct client, a leading global biopharmaceutical company.YOE of sourcing in regulated industry; banking, pharma, ... Show more
Project Coordinator - Healthcare.The Project Coordinator position provides unlicensed or developing architects/managers with the opportunity to coordinate the production and delivery of design docu... Show more
Service & Warranty CoordinatorWe are looking for an experienced Service & Warranty Coordinator for our cabinetry division.The Service & Warranty Coordinator manages incoming warranty re... Show more
LOCATIONTampa, FLPOSITION OVERVIEWMCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multip... Show more
Command Privacy Act/FOIA Coordinator.This position is contingent upon the award of a contract.We will provide updates on the status of the contract and next steps during the hiring process.Minimum ... Show more
Commercial Underwriting Quality Assurance Associate.RT Specialty, a division of Ryan Specialty, is a leading wholesale distributor of specialty insurance products and services.Our experienced broke... Show more
Would you like to be part of a collaborative team driving change, risk management and policy implementation throughout Deloitte Tax? If this excites you and you are convinced you can work at this l... Show more
Data Analyst + Customer Service / Project Business Coordinator.Location: Irving TX / Alpharetta GA / Tampa FL / Rolling Meadows IL (Hybrid 1 day a month in office with flexibility to change varyin... Show more
Job Full DescriptionQuality Assurance Manager / SQF PractitionerLocation: Tampa FL 33614 Onsite, Full-time Monday-Friday 8am-5pmPay: $100K-$130K based on experienceBilingual (Spanish/English) Requi... Show more
Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies.We guarantee 15-25 hours per week with an hourly pay of bet... Show more
Quality Assurance ManagerMCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients.With a commitment to ... Show more
Make a Difference in YOUR Career!.Our vision is both simple and ambitious: to put our drinks on every table.We are the leading global independent beverage solutions provider.We serve a broad range ... Show more
Clinical Service Line Oncology Coordinator.This position is responsible for developing and implementing an oncology service line business plan meeting the needs of the cancer patient during the ent... Show more
Food Safety And Quality Manager.We are the world market leader for reusable packaging containers (RPCs) for fresh food and are constantly optimizing our products.We help make the food supply cycle ... Show more
MCI is one of the fastest-growing tech-enabled businesses services companies in the US, delivering Customer Experience (CX), Business Process Outsourcing (BPO) and technology solutions across multi... Show more
POSITION OVERVIEWMCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries.We d... Show more
Travel Requirement: Up to 25%Clearance: Active Secret clearance required (Interim ok)Citizenship: US Citizenship requiredHere at Sherpa 6, we are seeking an experienced QA Manager to shape and guid... Show more
MCI is one of the fastest-growing tech-enabled businesses services companies in the US, delivering Customer Experience (CX), Business Process Outsourcing (BPO) and technology solutions across multi... Show more
Sales & Recruiting Coordinator.Software Guidance & Assistance, Inc.SGA), is searching for a Sales & Recruiting Coordinator in the Tampa, FL area.This is a remote position but must be located in the... Show more
Rooms To Go is seeking a Software Quality Assurance Engineer to join our Application Development team.This role is responsible for ensuring the quality, reliability, and performance of our web and ... Show more
