About Operations Technology Solutions (OTS)
Operations is at the heart of Amazon’s business. We are known for our speed, accuracy, and exceptional service. Our buildings deliver tens of thousands of products to hundreds of countries worldwide, every day. OTS provides nonstop global IT support to Amazon Operations as a vital piece to the puzzle. We are looking for self-motivated individuals to take
on new challenges and motivate teams in fostering solutions to the hurdles we face. Together, we take ownership for what we do — whether supporting IT infrastructure, developing new technology in-house, launching a new Amazon Operations facility, or delighting our customers by delivering packages directly to them.
About The Role
As an IT Support Associate II, you will use your skills to support the operations team in resolving technical problems within Amazon operations facilities in a defined geographical area that span across a multitude of technical disciplines. We are committed to improvement; you will be encouraged to participate in career development opportunities as presented to progress your career at Amazon.
What Do We Offer?
Amazon offers competitive compensation packages including comprehensive healthcare benefits starting on Day 1, matching 401(k) program, and up to 20 weeks of paid parental leave. But wait, there’s more: we are a casual dress code at each of our locations (jeans, t-shirts, safety shoes and at times a neon safety vest will be your daily outfit). Learn more about Amazon in Andy Jassy's most recent letter to shareholders at
(opens in a new tab)
Key job responsibilities
Responsibilities include, but are not limited to
- Allocation, maintenance and troubleshooting of IT equipment used in Amazon Operations facilities
- Handles support requests and procedures across the network
- Assist in training new hires
- Continuous learning of new technologies
- Ability to support customers from multiple buildings in the area, as well as remote customers
- Ability to move up to 49lbs as well as stand and walk for 10-12 hours at a time with or without reasonable accommodation
BASIC QUALIFICATIONS
- Experience troubleshooting integrated and interdependent computer systems
- Experience in a dynamic environment with a high degree of customer service
- Can lift up to 49 pounds, stand/walk during shifts lasting up to 12 hours, and be able to frequently push, pull, squat, bend, and reach
- 1+ years of Windows, Mac or Linux Operating systems support experience or equivalent experience
PREFERRED QUALIFICATIONS
- CompTIA A+, CompTIA Network+, Cisco/CCNA, Linux (Redhat), Microsoft hardware (installation), AWS, or other industry relevant certifications
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Our inclusive culture empowers Amazonians to deliver the best results for our customers.
IT Support Associate II, Operations Technology Solutions • Modesto, California, USA
DISABILITY RESOURCES AGENCY FOR INDEPENDENT LIVING Assistive Technology Advocate POSITION:Assistive Technology Advocate SALARY:Temporary Part-time hourly position ($20 per hour) (Non-exempt positio... Show more
Ace Retail Group Sales Associate.Ace Retail Group (ARG), is a division of Ace Hardware Corporation that owns and operates several Ace brands.ARG is one of the largest hardware retailers in the Unit... Show more
Summary The Financial Services Associate meets with applicants and students regarding their eligibility for federal financial aid programs by calculating anticipated awards in PELL, SEOG, Stafford/... Show more
DescriptionTurning Point Community Programs is seeking a Program Support Assistant II for our Housing Assessment Team (HAT) program in Modesto.Turning Point Community Programs (TPCP) provides integ... Show more
We're building a world of health around every individual - shaping a more connected, convenient and compassionate health experience.At CVS Health , you'll be surrounded by passionate colleagues who... Show more
Amazon warehouse associates hiring in your area.If you are looking for outstanding pay, flexible part-time, full-time and seasonal schedules, plus benefits for you and your family, the Amazon Logis... Show more
Provide ongoing clinical guidance and support to the IDT, as well as provide back-up planning and facilitation of the IDT meetings as needed.Direct clinic, social work, and rehab operations includi... Show more
Director of Therapy Operations Career Opportunity Highly regarded and esteemed for your Director of Therapy Operations expertise Are you a dedicated and experienced leader in Therapy, seeking a car... Show more
Remote Jobs are now available in your area.This position is a work from home position.You will not need to come into the office.Benefits: Health Insurance, 401K, Vacation& PTO.Apply now! Work f... Show more
Come join one of the fastest-growing independently owned distributors in Northern California! We are looking for a full-time Wire Center Associate II to join our team and support our branch in Mode... Show more
The primary responsibility of a Sales Associate is to provide an exceptional shopping experience to every customer utilizing Kirkland's customer service model while assisting with all aspects of op... Show more
Hey there! We're not just any caregiving service; we're a tight-knit team of compassionate souls dedicated to bringing joy and support to those who need it most.Picture a squad of caring superheroe... Show more
A Shift Lead is responsible for supporting the overall shift operations, sales performance, and execution of brand excellence in a store.Shift Leads typically support a staff of 1 to 8 team members... Show more
We are working with a leading Recruiting Process Outsourcing organization looking to hire a Regional Director of Operations for their marquee client in Northern California.There is some travel requ... Show more
Our CompanyAt H&R Block, we believe in the power of people helping people.Our defining Purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere.W... Show more
Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies.We guarantee 15-25 hours per week with an hourly pay of bet... Show more
Cardiorenal Associate Director Regional Marketing.At Bayer we're visionaries, driven to solve the world's toughest challenges and striving for a world where 'Health for all Hunger for none' is no l... Show more
Tech Support Tier 1 professional to join our team.In this role, you will be responsible for troubleshooting in-house software, managing support tickets, and providing exceptional customer service.T... Show more
Pay: $33-$40 per hour (Actual pay will be based on experience, skills and internal equity).The Inside Sales Representative 3 (ISR 3) is a senior subject-matter expert who contributes beyond individ... Show more
Modesto, California, United States.About the Job Sales Specialist-Healthcare.Title: Healthcare Sales Specialist Status: Full-Time Location: Modesto, California Salary: To be discussed Visa Support:... Show more
){kind=logo}
