Amazon Transportation Services (ATS) Linehaul is seeking a highly skilled and motivated Shipper Performance Coach to improve the shipper experience for vendors and sellers who ship with Amazon Inbound Transportation. As Amazon continues to drive innovation within transportation and logistics, we need to evaluate our current network shipper defects and drive improvement through shipper coaching and performance management. The Shipper Performance Coach will create and implement recommendations and actions to help shippers improve their performance.
Key job responsibilities:
A day in the life:
In this role, you will be responsible for actively managing the performance of a portfolio of shippers. This involves closely monitoring their data, identifying areas for improvement, and then working directly with them to implement solutions. You will need to be able to quickly adapt to changing conditions and find creative ways to overcome challenges. Strong communication and collaboration skills are essential, as you will be interacting with a wide range of stakeholders, teams, and partners on a daily basis.
About the team:
At Amazon Transportation Services, we focus on learning, innovating, and having fun at work. We are customer-focused, with a direct line of engagement with our users. We are looking for individuals with a strong passion for ownership and accountability, who are excited about reinventing the transportation shipper experience. If you have a drive to make a real impact and are passionate about transportation and logistics, we want to hear from you.
Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:
Shipper Performance Coach, Amazon Transportation Services • Tempe, AZ, United States
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