Bartender Brickmans at The Links is the main restaurant of the property and serves both The Links and the Lakehouse Hotel. You will be responsible for providing quality guest hospitality and service to the guests in the bar area. You are also responsible for the overall cleanliness and organization of the bar area, along with taking food and drink orders from bar guests. You must be able to prepare and serve beverages efficiently and properly, as well as upsell our offerings during the dining experience. The duties of a Bartender include, but are not limited to, the following: · Greeting guests with a warm welcome and a fond farewell; engage them in a friendly, courteous, and professional manner. · Provide exceptional guest hospitality and service to ensure guests enjoy their experience. · Learn and maintain expert knowledge of the food, wine, and beverage menus, along with general restaurant/property knowledge; able to answer guest questions and provide recommendations. · Follow all steps of service as defined by company SOPs. · Take guest food and/or beverage orders, input orders into point-of-sale (POS) system. · Handle cash and credit card transactions, ensure charges are accurate and maintain a balanced cash bank. · Suggestively upsell menu items, specials, beverages, and desserts to enhance profitability. · Selecting and mixing ingredients, garnishing glasses, and offering customized beverage recommendations. · Familiar with the latest in mixology, bar equipment and sanitation standards with the focus on maintaining a clean and attractive bar. · Address and resolve any guest complaints; notify management ASAP about any unresolved guest complaints that they need to handle. · Always maintain a composed and professional attitude. · Become familiar with all returning guests, know their preferences and special requests. · Perform other related duties that may be assigned by Management.
Bartender • San Marcos, US
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