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Infuserve America
IT Support SpecialistInfuserve America • St. Petersburg, Florida, United States
IT Support Specialist

IT Support Specialist

Infuserve America • St. Petersburg, Florida, United States
23 days ago
Salary
$16.00–$26.00 hourly
Job type
  • Full-time
  • Quick Apply
Job description

IT Support Specialist with 1 to 3 years of experience managing day-to-day user, hardware, software, and network support for an organization. Salary dependent on abilities. Range listed but not fixed.


Job Overview:

  • Role: Mid-level IT Support / Systems Technician
  • Experience Required: 1–3 years in IT support, help desk, or technical troubleshooting.
  • Education: Associate’s degree in Information Technology, Computer Science, or equivalent hands-on experience.

Key Responsibilities:

  • Technical Support: Resolve incoming employee for desktop software, hardware, laptops (Mac and PC), and mobile devices.
  • System Administration: Install, configure, and update operating systems (Windows, linux and macOS) and business applications.
  • Network Maintenance: Troubleshoot basic LAN/WAN, Wi-Fi, and printer connectivity issues cabling install and troubleshooting.
  • User Management: Set up new user accounts, manage password resets, and administer basic access permissions. badge creation and management.
  • Documentation: Track IT requests, document solutions, and escalate complex network or security problems to senior staff.

Required Skills and Qualifications:

  • Technical Knowledge: Familiarity with Windows, Linux, macOS, Active Directory, and basic networking (TCP/IP, DNS, DHCP).
  • Certifications: Preferred credentials include CompTIA A+ or Network+, but not required.
  • Soft Skills: Strong customer service, patience, and clear communication for helping non-technical staff, motivated, self starter, good work ethics.
  • Problem-Solving: Ability to diagnose root causes quickly and prioritize multiple support tasks under deadlines.

We are looking for an aspiring IT professional with a powerful drive to grow and succeed. If you have a proven ability and eagerness to learn, we are fully prepared to invest in your training. This is a rare, high-potential opportunity to launch your career in technology with an organization dedicated to your professional development.



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    IT Support Specialist • St. Petersburg, Florida, United States

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