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Security SupervisorFAIRMONT • New Orleans, Louisiana, United States
Security Supervisor

Security Supervisor

FAIRMONT • New Orleans, Louisiana, United States
9 days ago
Job type
  • Full-time
Job description

Job Description

  • Supervise and support Security Officers during assigned shifts to ensure effective daily security operations
  • Conduct regular patrols of guest areas, public spaces, back-of-house areas, parking facilities, and hotel perimeter
  • Respond promptly and professionally to emergencies, disturbances, accidents, medical incidents, and security concerns
  • Assist with investigations involving safety incidents, guest concerns, policy violations, or suspicious activity
  • Prepare and review incident reports, daily activity logs, and required documentation for accuracy and completeness
  • Monitor surveillance systems, fire/life safety systems, access control systems, and alarm systems as assigned
  • Assist with coordinating emergency response procedures and evacuation protocols
  • Support hotel leadership during emergency situations and operational incidents
  • Provide guidance, coaching, and training support to Security Officers and team members
  • Ensure compliance with hotel policies, departmental procedures, and applicable laws and regulations
  • Promote positive guest and employee interactions while maintaining a professional security presence
  • Assist with scheduling, shift coverage, and departmental communication as assigned
  • Support VIP arrivals, special events, and high-profile guest activities as needed
  • Maintain confidentiality and professionalism when handling sensitive situations and information
  • Participate in departmental meetings, training programs, and safety drills


Qualifications

  • Previous security, law enforcement, military, hospitality security, or related experience required
  • Previous supervisory or leadership experience preferred
  • Luxury hotel or hospitality experience preferred
  • Strong leadership, communication, and interpersonal skills
  • Ability to remain calm, professional, and solution-oriented during stressful or emergency situations
  • Strong observation, decision-making, and conflict-resolution abilities
  • Ability to prepare accurate reports and documentation
  • Basic computer proficiency and familiarity with security systems preferred
  • Professional appearance and demeanor required
  • Ability to work flexible schedules including evenings, overnight shifts, weekends, and holidays as operationally required
  • High school diploma or equivalent required; additional education or certifications preferred
  • Must be legally authorized to work in the United States
  • Must meet all applicable Louisiana licensing or certification requirements for security personnel, if required for the position



Additional Information

All your information will be kept confidential according to EEO guidelines.

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Security Supervisor • New Orleans, Louisiana, United States

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