Brink's U.S., a division of Brink's, Incorporated, is the premier provider of armored car transportation, currency and coin processing, ATM servicing and other value added services to financial institutions, retailers and other commercial and government entities. The company has a proud history of providing growth and advancement opportunities for its employees. We have a challenging opportunity for a Vault Supervisor.
The Vault Supervisor is responsible for supervising the vault operations including currency and firearms. This position ensures accountability and the security of all liability and prioritizes daily operations workflow. The Vault Supervisor assists the management team in the secure, safe and efficient functioning of the branch.
This position functions in an armed environment. This position requires the enforcement of rules to protect the premises and property of Brink's and its customers, as well as the safety of persons on the premises of Brink's and its customers.
Key Responsibilities:
Provide first line supervision to Vault employees
Oversee daily vault operations including but not limited to inventory management, opening and closing of branch and vault check in/out
Provide coaching and skill development to employees on a consistent basis
Monitor and adjust performance of all staff, machines and workflows
Leverage systems, equipment and process redesign to drive continuous improvement in quality and efficiency
Secure inventories by executing controls and ensuring strict compliance with security procedures
Maintain and provide quality customer service and good communications with the customer base
Ensure activities are performed in compliance with company policies and procedures as well as state and federal laws and regulations
Maintain accurate records, handle customer inquiries, and balance transactions daily
Assist Management as need to meet branch goals
Cross-train and perform other duties as assigned
Minimum Qualifications:
Minimum of 3 years operations experience in a vault, cash or coin processing environment
Minimum of 21 years of age
A valid firearms permit or ability to pass applicable firearms licensing
A valid guard card or ability to obtain a guard card or any other required licenses
Preferred Qualifications:
Supervisory experience in a production environment
Cash handling experience in the secure logistics or banking industry
Experience in a coin processing environment
Knowledge of lean/process improvement methodologies
Knowledge of budgeting and planning experience
Bachelor's Degree
Professional Skills:
Excellent ethics and integrity
High attention to detail
Collaborative work style
Excellent customer service
Ability to work independently
Professional, positive demeanor
Ability to influence and lead
Vault Supervisor • Tallahassee, FL, United States
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