Manager, Products and Services - Health Initiatives

National Jewish Health is seeking a strategic and innovative Manager, Products and Services to join the Health Initiatives team. This role offers the opportunity to shape and expand programs that improve health outcomes at scale, leveraging healthcare and public health systems to support individual behavior change. The ideal candidate is passionate about product development, enjoys turning insights into action, and thrives at the intersection of strategy, analytics and stakeholder engagement.

Key Responsibilities

• Leads product analysis, development and implementation efforts that support Health Initiatives' strategic goals
• Conducts market research, business analysis and stakeholder discovery to identify new product opportunities
• Translates product strategies into actionable project plans, requirements and measurable outcomes
• Partners with internal and external stakeholders to design, test and improve products, programs and services
• Manages project scope, timelines and communication while ensuring high-quality product delivery

National Jewish Health is the nation's leading respiratory hospital, recognized for excellence in patient care, research and education. The Health Initiatives team delivers innovative population health programs that improve lives across communities nationwide. This role offers the opportunity to drive meaningful innovation, influence product strategy and help develop solutions that create lasting impact in public health and healthcare delivery.

Position Summary
This position conducts in-depth business analysis and investigation to support product identification and development designed to support individual level behavior change while leveraging the systems and structures of healthcare and public health infrastructure. Translates established product strategy into detailed project plans and requirements. Manages product analysis, development, implementation and evaluation. Builds internal and external stakeholder relationships to support product development and communicates project status effectively.

Essential Duties

• Partners with the senior management team to support the assessment, development, implementation and evaluation of product strategies consistent with Health Initiatives’ vision. Provide recommendations to expand product portfolio.
• Conducts in-depth business analysis and investigation to create product identification and development. Combines data analysis, market research, publication review, end user feedback and business goals to shape requirements, features and end products. Translates established product strategy into detailed project plans, requirements and reports.
• Partners with key stakeholders to collect data to support comprehensive reviews and evaluation of Health Initiatives products, programs and services. Works with internal stakeholders to design, implement, and test solutions for updated product processes, programs and services.
• Coordinate and oversees market research needed to determine the needs and desires of customers and stakeholders.
• Executes project plans. Ensures projects are performed within scope, budget and schedule. Ensures project documentation remains up-to-date and that the latest additions are accurate and trusted. Documents and archives all developed assets.
• Effectively manages processes for stakeholder feedback, triage, and prioritization to maintain high-quality products. Be aware of privacy, legal, and accessibility regulations to ensure consistent compliance.
• Builds stakeholder relationships and communicates efficiently as it relates to priorities, requirements, scope, budget estimates, and product delivery. Have the ability to present product updates and project plans in a clear and concise manner to internal stakeholders and external partners.
• Works with external third parties to assess and build effective business partnerships to support client and department product needs.
• Develops product positioning in collaboration with key stakeholders to execute effective communications strategies to target markets, such as state partners.

Competencies

• Accountability: Accepts full responsibility for self and contribution as a team member; displays honesty and truthfulness; confronts problems quickly; displays a strong commitment to organizational success and inspires others to commit to goals; demonstrates a commitment to National Jewish Health.
• Building Strategic Relationships: Identifying opportunities and taking action to build strategic relationships between one’s area and other areas, teams, departments, units, or organizations to help achieve business goals.
• Business Acumen: Using economic, financial, market, and industry data to understand and improve business results; using one’s understanding of major business functions, industry trends, and own organization’s position to contribute to effective business strategies and tactics.
• Creativity and Innovation: Applies creative problem-solving skills to develop solutions to problems; recognizes and demonstrates the value in taking “smart” risks and learning from mistakes; develops multiple alternatives and understands the feasibility of each; effectively shares and implements his/her ideas. Generates innovative solutions in work situations; tries different and novel ways to deal with work problems and opportunities.
• Impact and Influence: Using appropriate interpersonal styles and techniques to gain acceptance of ideas or plans; modifying one’s own behavior to accommodate tasks, situations, and individuals involved. Taking advantage of opportunities to make a difference and have an impact. When used well, the intended outcome of this competency is the creation of goodwill, trust, and respect while motivating people to want to follow you even when they don’t have to.
• Informing and Communicating: Clearly conveying information and ideas through a variety of media to individuals or groups in a manner that engages the audience and helps them understand and retain the message.
• Managing Work and Time/Project Management: Effectively managing one’s time and resources to ensure that work is completed efficiently. Effectively manages project(s) by appropriately focusing attention on the critical few priorities; effectively creates and executes against project timelines based on priorities, resource availability, and other project requirements (i.e., budget); effectively evaluates planned approaches, determines feasibility, and makes adjustments when needed.

Supervisory or Managerial Responsibility: None

Travel: Ability to travel as required (5%)

Core Values

• Be available to work as scheduled and report to work on time.
• Be willing to accept supervision and work well with others.
• Be well groomed, appropriately for your role and wear ID Badge visibly.
• Be in compliance with all departmental and institutional policies, the Employee Handbook, Code of Conduct and completes NetLearning by due date annually.
• Promotes a workplace culture based on mutual respect and merit, where all individuals are treated fairly and provided with equal opportunity to contribute to the mission and goals of the institution.
• Adheres to safe working practices and at all times follows all institutional and departmental safety policies and procedures.
• Wears appropriate PPE as outlined by the infection control policies and procedures.
• Demonstrates compliance with all state, federal and all other regulatory agency requirements.

Minimum Qualifications

• Education: Bachelor’s Degree in a business, public health, public administration or a related discipline required. Master’s Degree preferred.
• Work Experience: A minimum of 5 years recent and related work experience in a product development, program management and/or project management role required. Health care experience preferred.
• Special Training, Certification or Licensure: None

Salary Range: $102,589.71 - $135,674.89

Work Setting: This is a fully remote position. Candidates must reside in Colorado, Hawaii, Texas, Arizona, Florida, Illinois, New York, Wisconsin, or California.

Benefits
At National Jewish Health, we recognize that our outstanding faculty and staff are the essence of our organization. For every aspect of health care, our employees are our greatest asset. With that in mind, we have designed a valuable, comprehensive benefits package to meet the needs of our employees and their families.

• Comprehensive Medical Coverage: Multiple Cigna health plans for Colorado, regional office and remote employees. Health Savings Accounts (HSA) and Flexible Spending Accounts (FSA) available to pair with some plans.
• Paid Time Off: Generous PTO accruals to use for vacation and sick days, and six paid holidays, all compliant with Colorado state sick leave regulations.
• Dental & Vision Plans: Coverage effective the first of the month after hire.
• Retirement Savings: 403(b) plan with employer contributions after two years.
• Wellness Incentives: Earn up to $200 annually for preventive health activities.
• Tuition Reimbursement: Up to $5,250 annually for full-time and part-time employees.
• Child Care Assistance: Childcare Flex Spending Account (FSA) with annual employer contribution.
• Loan Forgiveness: Public Service Loan Forgiveness (PSLF) eligible employer.
• Disability & Life Insurance: Employer-paid plans and optional buy-up choices.
• Voluntary Benefits: Full suite of coverage options such as Accident, Hospital Indemnity and Legal Plan
• Exclusive Discounts: Savings on local services, insurance, and RTD bus passes.

Compensation details: 102589.71-135674.89 Yearly Salary

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