IT Programmer Senior Analyst (Asset Management)

IT Programmer Senior Analyst

The City of Chandler Information Technology Department is currently seeking qualified individuals interested in joining our team as an IT Programmer Senior Analyst. This is a regular full-time, exempt position with benefits. The work schedule for this position is Monday through Friday from 8am to 5pm, which may include weekend and nighttime work outside of normal work hours.

Current City of Chandler employees may only hold one position and are not eligible for additional part-time or secondary positions within the City of Chandler.

Why work for Chandler?

• Open and collaborative environment
• Up to 8 hours paid time off annually to volunteer in the community
• Dress code is business casual, with jeans on Fridays
• 3 medical plans to choose from along with dental and vision coverage
• Accrue 130 hours paid vacation in your first year, eligible for use immediately following accrual
• Accrue 96 hours paid sick leave in your first year, eligible for use immediately following accrual
• 12 paid holidays annually, with the potential for additional holiday leave the end of 2026, subject to approval by the City Manager
• Become part of the Arizona State Retirement System with a 100% city contribution match
• City contributions of 1% gross wages per pay period to deferred compensation
• Robust Employee Wellness program with $350 incentive
• Professional development opportunities
• Tuition reimbursement up to $5,250 annually, $3,200 for part time employees
• Free Tumbleweed Recreation Center membership
• Flexible Hybrid Work Environment (after the probationary period)

Who we are

The Information Technology department at the City of Chandler values the importance of Team Chandler and is dedicated to driving innovation to provide extraordinary service to our customers. We harness the power of cutting-edge technology and business automation tools to transform the way we serve our community. Our team coordinates the use of computer technology across various city departments to ensure accurate and timely information is available to citizens, elected officials, management, and staff. We manage technology investments and assets such as the city's enterprise computer network, systems, and applications, and we are committed to continually advancing our technological capabilities. Our responsibilities also include providing technology services and support, consulting, business process analysis, and project management.

Who we are looking for

We are looking for an experienced and collaborative technology professional with a strong background in application development and the ability to bridge technical and business needs. The ideal candidate has extensive experience designing, developing, and supporting enterprise web applications while partnering with business stakeholders to translate requirements into effective technology solutions.

This individual excels at managing vendor relationships, coordinating software implementations, and ensuring projects meet timelines, security requirements, and service expectations. They are skilled in business analysis, documenting requirements, evaluating business processes, and recommending solutions that improve operational efficiency and customer service. A proactive, customer-focused mindset and the ability to manage multiple priorities are essential.

The successful candidate has experience with quality assurance practices, including test planning, defect management, and user acceptance testing to ensure reliable software releases. They are comfortable leading projects, mentoring team members, troubleshooting complex technical issues, and collaborating across cross-functional teams.

We value strong communication, analytical thinking, sound judgment, and a commitment to continuous improvement. Experience with modern web technologies, the software development lifecycle (SDLC), and delivering secure, scalable enterprise applications is highly desirable.

Minimum qualifications

• A Bachelor's Degree in Computer Science, Information Technology or related field; and
• 4 years of recent experience in systems application analysis, highly complex technical documentation programming, including acting as a lead system implementer on a project team delivering an enterprise solution; experience in web development (C#, ASP.Net, Angular, NodeJs preferred), BASH/Linux, XML, JSON, Database development (Progress, SQL, PL/SQL desired); or
• any equivalent combination of experience and training which provides the knowledge and abilities necessary to perform the work.

Desired qualifications

• Experience supporting and enhancing enterprise asset management systems, including asset management, work management, maintenance, inspections, service requests, and reporting.
• Experience managing third party vendors, software implementations, system upgrades, and support contracts while ensuring project milestones and service expectations are met.
• Experience troubleshooting complex production issues, performing root cause analysis, and implementing effective long-term solutions.
• Strong business analysis skills, including facilitating requirements gathering sessions, documenting business processes, identifying opportunities for improvement, and translating business needs into effective technology solutions.
• Experience working with enterprise system integrations, databases, SQL, GIS, APIs, reporting tools, and data management processes.
• Ability to manage multiple projects, priorities, and competing deadlines while working effectively in a collaborative team environment.
• Excellent written and verbal communication skills with the ability to communicate effectively with technical and non-technical stakeholders.
• Ability to coordinate system testing, user acceptance testing, system changes, and implementations while minimizing disruption to business operations.
• Strong analytical and problem-solving skills with a proactive, customer focused approach and commitment to continuous improvement.

This is a regular full-time position, subject to a 6-month probationary period. A register of qualified candidates will be active for 4 months should another position become available.

The City of Chandler will conduct a reference check as a condition of employment. An offer of employment is contingent upon acceptable results. All applicants hired will be required to be fingerprinted with successful results as a condition of continued employment.

Applicants for employment and volunteer opportunities should be aware of the City of Chandler's policies concerning the use of drugs and alcohol. These policies have not been altered by the passage of Proposition 207. The use of recreational marijuana is a violation of the city's Drug Free Workplace Policy. Certain positions within the city are required to submit to a pre-employment drug test. A positive result for drugs tested under the policy, including recreational marijuana, may be grounds for withdrawal of an offer of employment or volunteer opportunity. The examination process may vary if determined necessary.

The City of Chandler is committed to Equal Opportunity and Reasonable Accommodation.