Job Description
We’re looking for a professional and organized Client Services Associate to support day-to-day client communication and account needs.
In this role, you’ll serve as a primary point of contact for clients, respond to questions and requests, provide information about products and services, and coordinate with internal teams to ensure client needs are handled accurately and efficiently.
The ideal candidate is personable, dependable, detail-oriented, and comfortable managing multiple client requests in a fast-paced environment.
Our Client Services team works closely with clients and internal departments to maintain clear communication, coordinate account needs, and provide reliable day-to-day support.
If you’re organized, communicative, and enjoy working directly with clients, we encourage you to apply for our Client Services Associate position.
Previous experience in client services, account support, customer service, account management, sales support, administrative support, hospitality, retail, or another client-facing environment is helpful but not required.
Requirements
Qualifications Strong verbal and written communication skills Professional and client-focused demeanor Excellent organization and attention to detail Strong interpersonal and relationship-management skills Ability to manage multiple requests and priorities Reliable follow-through and time management Strong problem-solving skills Ability to work independently and collaboratively Comfortable working in a fast-paced environment Basic computer and data-entry skills Comfortable learning CRM and account management systems Previous experience in client services, account support, customer service, account management, sales support, administrative support, hospitality, retail, or another client-facing environment is helpful but not required.
Client Services Associate • New York, NY, us
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