Clinical Care Manager

BEW Clinical Care Manager

Compensation Range: $21/hr - $24/hr commensurate with experience

Benefits: We have three comprehensive healthcare plans to choose from based on your priorities and budget. Housing Works covers most of the plan; you pay a portion, based on your salary. Staff begins accruing PTO immediately for a total of up to 30 days earned in the first year. We offer employees an educational benefit. This money is available for tuition loan reimbursement, tuition costs, and textbooks.

Overview: The BEW (Be Into Health for Women) Project is a partnership between Housing Works and NYC DOHMH, supports Black and Latina women living with HIV in reengaging in HIV care and essential support services. The Clinical Care Manager works with an interdisciplinary team to assess client needs, coordinate care, develop health goals, and promote retention in care and self-management. The ideal candidate has experience serving high-risk populations and strong cultural competency working with diverse gender identities and communities.

Responsibilities:

• Facilitate client enrollment in BEW program including assisting with intake, outreach/engagement and eligibility verification.
• Conduct initial needs assessments and collaborate with clients on establishing achievable care plan goals based on identified needs.
• Conduct reassessment and update plans of care at regular intervals.
• Verify engagement in HIV treatment, provide timely reconnection to care.
• Collaborate with the interdisciplinary team on the delivery of individual and group structured health education sessions.
• Provide direction and support to the Client Navigator in the delivery of enhanced client navigation services, including assistance with access to health care, social services, entitlements, or other services that reduce barriers to engaging in healthcare.

Requirements:

• Master Social Worker (MSW, LMSW) or BA/BS with no less than 5 years care management or navigation experience.
• Cultural competency with Black and Latina, Cisgender, transgender, on-binary or genderqueer women.
• Prior experience with completing assessments and developing care plan goals.
• Experience with documentation in electronic records.
• Ability to work in a team management and interdisciplinary system.
• Understanding of HIV/AIDS and its impact on homelessness, substance use and mental illness.
• Bilingual (English/Spanish, English/Haitian-Creole) preferred but not required.

Housing Works was founded in 1990; with a long-term commitment to AIDS advocacy. Housing Works established New York State's first harm reduction-based, OASAS-licensed outpatient drug treatment program. Other services include Health Home care management, behavioral health, and syringe exchange programs. A pioneer in the social entrepreneurship movement, Housing Works operates 10 high-end thrift shops in Manhattan and Brooklyn and a much-loved Bookstore Cafe in Soho. For more information, visit

Housing Works provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements. Housing Works complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. Housing Works also does not request prior salary information during the hiring process. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

This position is included in a bargaining unit of Housing Works' New York City employees represented by a labor union known as the Retail Wholesale and Department Store Union ("RWDSU"). Accordingly, the RWDSU has the exclusive right to bargain over the terms and conditions of employment related to this position and this position may become covered by the terms of a collective bargaining agreement (a "CBA") between Housing Works and the RWDSU

Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.