Front Office Specialist/Medical Assistant

OPTI STAFFING GROUP IS HIRING!Opening: Front Office Specialist/Medical Assistant Location: Anchorage, AK Pay: $22.00 – $25.00/hour FRONT OFFICE SPECIALIST / MEDICAL ASSISTANT Specialty Referral Practice · Full-Time · In-Office This is not your typical medical office. Opti Staffing is recruiting on behalf of a small, highly specialized practice seen strictly by physician referral — no walk-ins, no chaos, just focused work with a close-knit team and an established patient base. Our client is looking for someone genuinely detail-oriented who can juggle a dozen things at once without dropping any of them, and who brings a real sense of humor to the front desk. Star Wars fans and comic book aficionados especially welcome. The Opportunity As the Front Office Specialist/Medical Assistant, you'll be the first face patients see and a key part of daily clinic operations — blending front-office administration with hands-on patient support. Our client is looking for someone friendly, dependable, and able to multitask smoothly in a fast-paced healthcare setting, while keeping patient information confidential and handling every interaction with professionalism. What You Bring 3+ years of recent experience in a medical office, specialty clinic, or outpatient setting Working knowledge of HIPAA, patient privacy requirements, and CMS regulations Hands-on experience with patient scheduling, EHR software, medical records, and multi-line phone systems Professional references who can verify your medical office experience Solid computer skills, including proficiency with Microsoft Office (Word, Excel, Outlook) Ability to pass a criminal background check — no felony convictions within the past 5 years — plus an OIG exclusion screening and drug screening A Day in This Role Patient Reception & Communication — You'll greet patients warmly and manage phones, follow-up calls, and registration. Scheduling & Documentation — You'll collect intake info, maintain EHR records, schedule visits, and verify referral authorizations before booking. Patient Rooming & Clinical Support — You'll escort patients to exam rooms, record vitals, and support providers and billing with day-to-day coordination. Facility Upkeep — You'll keep exam rooms sanitized between patients and common areas stocked and organized. Compliance — You'll uphold HIPAA, CMS, and credentialing standards at all times. Schedule & Compensation Full-time, Monday–Friday, 7:45 AM – 4:45 PM In-office only — no remote option $22.00 – $25.00 per hour Benefits: (k), health/dental/vision insurance, and paid time off Physical Requirements Able to lift up to 25 lbs occasionally Able to assist patients in wheelchairs Able to alternate between sitting, standing, walking, and stairs throughout the day