BiomeFX Practitioner Education Manager

BiomeFx Clinical Support Manager

At Novonesis, we believe better science creates better outcomes. We are seeking a BiomeFx Clinical Support Manager to join our Scientific Affairs team and serve as a trusted clinical, educational, and scientific partner for healthcare practitioners utilizing the BiomeFx microbiome testing platform.

Reporting to the Head of Scientific Affairs, this role plays a critical part in supporting practitioner success through education, implementation guidance, and ongoing clinical engagement. You will work cross-functional with Scientific Affairs, Sales, Marketing, Clinical Support, and Product Development teams to help practitioners confidently integrate microbiome testing into patient care and clinical workflows.

The Role & Your Impact

As the BiomeFx Clinical Support Manager, you will serve as the primary clinical and educational resource for healthcare practitioners using the BiomeFx platform. This role combines scientific expertise, practitioner relationship management, educational program development, and implementation support to drive successful adoption and utilization of microbiome testing.

Key responsibilities include:

• Support successful adoption and utilization of BiomeFx testing within healthcare practitioner accounts.
• Educate healthcare practitioners on microbiome science, testing methodology, report interpretation, clinical applications, and patient selection.
• Conduct one-on-one and group trainings, webinars, workshops, and educational programs for practitioners and clinic teams.
• Develop educational materials, implementation guides, case studies, presentations, and training resources.
• Build and maintain strong practitioner relationships through ongoing follow-up, consultation, and implementation support.
• Collaborate with internal stakeholders to share practitioner insights and support continuous improvement of products, training programs, and customer experience.

What You'll Need to Be Successful

Required Education & Experience

• Bachelor's degree in Health Sciences, Nutrition, Biology, Microbiology, Medical Sciences, or a related discipline.
• 3-5+ years of experience in clinical education, functional medicine, diagnostics, laboratory testing, scientific support, or another healthcare-related field.
• Experience working directly with healthcare practitioners.
• Demonstrated success in practitioner relationship management, implementation support, or adoption-focused roles.
• Experience presenting educational content to professional audiences.

Required Knowledge & Skills

• Strong understanding of microbiome science and microbiome testing technologies.
• Ability to interpret and communicate scientific data and clinical reports.
• Knowledge of practitioner workflows and clinical operations within functional and integrative healthcare settings.
• Outstanding verbal and written communication skills.
• Strong presentation and public speaking capabilities.
• Excellent organizational and project management skills.
• Ability to work independently while collaborating effectively across cross-functional teams.

Essential Competencies

• Practitioner relationship building
• Strategic thinking and problem solving
• Business acumen
• Initiative and accountability
• Attention to detail and professionalism

Additional Skills & Interests We Value

• Advanced knowledge of stool testing methodologies, metagenomics, and microbiome-based clinical applications.
• Experience developing continuing education programs or professional learning initiatives.
• Experience creating digital educational content, webinars, video training, or virtual learning experiences.
• Background in functional medicine, integrative medicine, nutrition, or gastrointestinal health.
• Passion for translating complex scientific concepts into practical, actionable clinical guidance.
• Experience using CRM platforms to manage practitioner engagement and account activity.

What We Offer

• An opportunity to shape practitioner education and adoption of innovative microbiome testing solutions.
• A collaborative environment where science, education, and customer success work closely together.
• Exposure to leading research and advancements within the rapidly evolving microbiome field.
• The opportunity to influence educational strategy, practitioner experience, and clinical implementation initiatives.
• Professional growth through cross-functional partnerships and ongoing learning opportunities.
• A purpose-driven culture focused on improving health outcomes through scientific innovation.

Ways of Working / Working Conditions

• Remote work environment with flexibility and autonomy.
• Regular virtual engagement with healthcare providers, clinic teams, and internal stakeholders.
• Travel as required to support practitioner training, educational events, conferences, and business needs.
• Ability to manage multiple practitioner relationships, projects, and educational initiatives simultaneously.
• Combination of independent work and cross-functional team collaboration.

Compensation & Benefits

• Expected base salary: $105,000, commensurate with experience and qualifications
• 401(k) with up to a 9% company contribution
• Minimum of 3 weeks of vacation plus 12 holidays and 2 weeks of Wellness Time
• Health, Dental, Vision & Life insurance
• Healthcare savings account option
• Employee assistance program
• Parental leave
• All benefits begin on your first day

Relevant Information

Application Deadline: September 8th, 2026

Our purpose guides the way

In Novonesis, we know that solutions rooted in biology can help solve humanity's biggest challenges. Since we began more than a century ago, this has been our guide. It's how we've gotten so far. And it's how we'll impact the future. Now, more than ever, the world needs change. And with biosolutions, the possibilities for transformation are endless. If our purpose resonates with you, we encourage you to apply.

Opportunities for everyone

We are committed to an inclusive recruitment process and equal opportunity for all applicants. Therefore we ask you to apply without a cover letter or photo and instead include a few sentences in your CV explaining your motivation for applying.

We make all employment decisions based on business needs and welcome candidates with a wide range of backgrounds, including ethnicity, religion, gender, sexual orientation, age, disability, or veteran status.

Explore other openings

If this position isn't the right fit, you may still find other opportunities with us. You're welcome to explore open roles or create a job agent to stay connected with future opportunities at novonesis.com/Career