Job Description
Platform Reliability Technical Lead
When the engineer on shift cannot work out why the chain is doing what it is doing, they call you.
This is the deepest technical seat on the team. Final escalation across the whole production estate, and the person who sets how the team works: runbooks that are current, alerting that fires on something real, postmortems that change something.
You would work closely with the protocol engineers, because the hard problems here tend to be protocol behavior rather than infrastructure, and they get solved faster when both sides are on the same call.
Very little of what you find in production will have a precedent you can look up. This role exists so that someone excellent can stay technical rather than move into management.
Qualifications
You will need
Useful, not essential
Additional Information
There is more to this than we can put in an advertisement. If it sounds like your kind of problem, apply and we will tell you the rest on a call.
Platform Reliability Technical Lead • New York, New York, United States
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