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VigorCare Pediatric Services
IT SUPPORT ANALYSTVigorCare Pediatric Services • Memphis, Tennessee, United States
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IT SUPPORT ANALYST

IT SUPPORT ANALYST

VigorCare Pediatric Services • Memphis, Tennessee, United States
13 days ago
Job type
  • Full-time
  • Remote
  • Quick Apply
Job description

We are seeking a highly motivated and skilled IT Support Analyst to join our growing team. As an IT Support Analyst, you will be responsible for providing technical support and assistance to our employees, ensuring the smooth operation of our IT systems and infrastructure.

Key Responsibilities:

- Provide technical support and troubleshooting for hardware, software, and network issues

- Install, configure, and maintain computer systems, printers, and other IT equipment

- Monitor and maintain the performance of IT systems and networks

- Identify and resolve technical issues in a timely manner

- Collaborate with other IT team members to implement new technologies and upgrades

- Train employees on the use of new hardware and software

- Maintain accurate records of IT equipment and software inventory

Qualifications:

- Bachelor's degree in Computer Science, Information Technology, or a related field

- Minimum of 2 years of experience in IT support or a similar role

- Strong knowledge of Windows and Mac operating systems

- Experience with Active Directory, Microsoft Office, and other business applications

- Familiarity with networking concepts and protocols

- Excellent problem-solving and analytical skills

- Proven ability to prioritize and manage multiple tasks simultaneously

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IT SUPPORT ANALYST • Memphis, Tennessee, United States

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