Talent.com
S R INTERNATIONAL INC
Desktop Support TechnicianS R INTERNATIONAL INC • Jackson, MS, US
Desktop Support Technician

Desktop Support Technician

S R INTERNATIONAL INC • Jackson, MS, US
2 days ago
Job type
  • Full-time
Job description

Job Title: Client Support Technician – Client Support Services
Job Code: MS 165395
Client: State of Mississippi – Mississippi Department of Archives & History (MDAH)
Location: Jackson, MS – 100% Onsite
Duration: At least 1 year, with likely extension
Rate: Based on Experience
Work Hours: Monday–Friday, 8:00 AM–5:00 PM CT (40 hours/week)
Work Location: 200 North St, Jackson, MS 39201
Closing Date: 09/11/2026 at 2:00 PM


Position Overview
The State of Mississippi is seeking a Client Support Technician to provide on-site and remote end-user IT support for the MDAH network. The technician will troubleshoot hardware, software, networking, and user-access issues while supporting workstations, mobile devices, printers, and Microsoft environments.


Key Responsibilities

  • Provide on-site and remote technical support to end users.
  • Troubleshoot and repair desktop PCs, laptops, printers, monitors, and mobile devices.
  • Install, configure, and update Windows operating systems and Microsoft Office applications.
  • Respond to help desk requests through phone, chat, and in-person support.
  • Log, track, troubleshoot, and resolve issues using ticketing systems.
  • Set up new workstations and support employee onboarding/offboarding.
  • Create user accounts and manage appropriate permissions/access.
  • Support Azure/Active Directory environments.
  • Maintain hardware, software license, and IT supply inventory records.
  • Troubleshoot basic DNS, DHCP, TCP/IP, and networking issues.
  • Escalate complex or network-wide issues to senior system/network administrators.
  • Provide excellent customer service with patience, clear communication, and strong problem-solving skills.

Required Skills

  • 3+ years Windows 11 experience.
  • 3+ years desktop/notebook support experience.
  • 3+ years printer support experience.
  • 3+ years wireless device support experience.
  • Knowledge of Microsoft Office 365.
  • Basic knowledge of DNS, DHCP, and TCP/IP.
  • Help desk/service desk and ticketing system experience.
  • Strong troubleshooting, communication, and customer service skills.
  • Ability to work 100% onsite from Day 1.

Preferred Skills

  • 3+ years Azure/Active Directory experience.
  • 3+ years PowerShell experience.
  • CompTIA A+ certification.
  • CompTIA Network+ certification.
  • Microsoft certifications/credentials.
  • Experience with endpoint security and mobile device management.

Create a job alert for this search

Desktop Support Technician • Jackson, MS, US

Similar jobs

IT Support Supervisor

Revel StaffingJackson, Mississippi, United States
Full-time
Quick Apply

IT training, healthcare application support, system readiness, and end-user success.This is a hands-on leadership role for someone who combines strong healthcare IT knowledge with team management, ... Show more

Maintenance Tech I - $500 Tool Allowance (HVAC certified required)

GCHPJackson, MS, United States
Full-time

POSITION TITLE: Maintenance Tech I MANAGER: Property ManagerGENERAL DESCRIPTION: Principally responsible for Maintaining the physical maintenance and the general repair of the exterior and interior... Show more

 • Promoted

Senior Application Support Developer (Natural-VB6 /.NET) (100% Remote)

S R International IncJackson, MS, United States
Remote
Full-time

Job Code :MS 146155Job Title :Senior Application Support Developer (Natural-VB6 /.NET) (100% Remote)Client Job ID :MS 146155Location :Jackson, Mississippi (Remote Option Available)Duration :1 year ... Show more

 • Promoted

Internal IT Support

Netlink VoiceJackson, MS, United States
Full-time

Internal IT Support Position SummaryThe Internal IT Support Specialist is responsible for providing day-to-day technical support to employees of Netlink Voice and its subsidiaries.This role ensures... Show more

 • Promoted

Information Systems Technician

U.S. NavyJackson, MS, United States
Full-time

Job Title :Information Technology Professional (IT/CTN/IS) Category / Component :Enlisted Both Overview Information Systems Technicians, Cryptologic Technician Networks, and Intelligence Specialist... Show more

 • Promoted

Hospital Technician I

Healthier Mississippi PeopleJackson, MS, United States
Full-time

Job Summary:To assist the nurse by providing care and treatment of patients in accordance with UMMC policy and nursing practice laws and regulations.To perform job duties in accordance with the med... Show more

 • Promoted

Patient Care Technician - Entry Level Training Program

Dreambound Inc.Jackson, Mississippi, United States
Full-time

Note : This is an educational program, not a job.Successful completion of the program does not guarantee employment but will equip you with valuable skills for the healthcare job market.Looking to ... Show more

 • Promoted

Administrative & Fiscal Support Specialist

Habor House Of Jackson Inc.Jackson, MS, United States
Full-time

Harbor House Now Hiring Administrative & Fiscal Support Specialist (Advanced)Location:Harbor House Jackson, MS Status:Full-Time Reports To:Executive Director / Assistant Executive Director (Com... Show more

 • Promoted

Visual Basic 6 Support Developer (Remote)

Da Vinci SoftwareJackson, MS, United States
Remote
Full-time

OverviewOur client is seeking experienced IT professionals to support the continued modernization and transition of the Mississippi Automated Child Welfare Information System (MACWIS) to a more mod... Show more

 • Promoted

Direct Support Professional

Help at HomeJACKSON, MS, US
$13.00–$15.00 hourly
Full-time

Help at Home is hiring Direct Support Professionals in your community TODAY!.Help at Home is hiring caring and dependable caregivers to support individuals with intellectual and developmental disab... Show more

Need submission details for Senior Natural Application Support Developer, Jackson, MS, Remote

Nukasani Group IncJackson, MS, United States
Remote
Full-time

Dear Partner, Good Morning ,Greetings from Nukasani group Inc !, We have below urgent long term contract project immediately available forSenior Natural Application Support Developer, Jackson, MS, ... Show more

 • Promoted

Door Hardware Installer

Raymond Glass Company IncRaymond, MS, United States
Full-time

Job Overview We are seeking a skilled and detail-oriented Door Hardware Installer to join our construction and remodeling team.The ideal candidate will have experience with various installation tec... Show more

 • Promoted

Route-Based Mortgage Occupancy Technician

FAR InspectionsJackson, MS, United States
Full-time

Residential Mortgage Inspector.FAR Inspections is actively seeking a reliable independent contractor to perform residential mortgage inspections in Rankin County, Mississippi and surrounding commun... Show more

 • Promoted

Product Support and Configuration -Warehouse Lending System - Remote US

Mississippi Dept of EmploymentJackson, MS, United States
Remote
Full-time

Mississippi Dept of Employment - JobID :NLX280400970 The goal of the Mississippi Department of Employment Security is to help Mississippians get jobs.Through the network of WIN Job Centers, MDES ma... Show more

 • Promoted

MIS Senior Application Support Developer (Remote)

Da Vinci SoftwareJackson, MS, United States
Remote
Full-time

Overview :We are seeking an experienced application developer with a minimum of five (5) years experience.Key Responsibilities :Develop and maintain applicationsDevelop and implement batch jobs per... Show more

 • Promoted

MIS Senior Application Support Developer - Remote

RICEFW Technologies IncJackson, MS, United States
Remote
Full-time

Position Description and Job Skill SetThe Mississippi Department of Child Protection Services (MDCPS) seeks experienced IT professionals to support the modernization and transition of the Mississip... Show more

 • Promoted

Maintenance Technician

Continental Tire the Americas, LLCClinton, MS, United States
Full-time

THE COMPANYContinental is a leading tire manufacturer and industry specialist.Founded in 1871, the company generated sales of ‚19.Tire solutions from the Tires group sector make mobility... Show more

 • Promoted

Maintenance Technician

Double Star Hospitality Jackson LlcJackson, MS, United States
Full-time

Benefits/PerksFlexible ScheduleCompetitive PayCareer AdvancementJob SummaryWe're looking for a hardworking Maintenance Technician to join our team! You'll make sure our facilities are operating eff... Show more

 • Promoted

Patient Care Technician

DaVita IncJackson, MS, United States
Full-time

DaVita is seeking a patient care technician who is looking to give life in an outpatient dialysis center.You can make an exceptional difference in the lives of our patients and their families deali... Show more

 • Promoted

Maintenance Technician

HRI DEVELOPMENTJackson, MS, United States
Full-time

WHO WE AREEstablished over thirty-five years ago in New Orleans, Louisiana, HRI Properties (HRI) is a full-service real estate development company and a national leader in the adaptive reuse of his... Show more