Administrative Fellow

Administrative Fellow

Join Us in this Amazing Opportunity

The Team You'll Join

We are a mission driven community-based organization that serves member health with excellence and dignity, respecting the value and needs of each person. If you are ready to advance your career while making a difference, we encourage you to review and apply today and help us build healthier communities for all.

More About the Opportunity

We are hoping you will join us as a Administrative Fellow and help shape the future of healthcare where you'll be an integral part of our Executive Office team, helping to strive for excellence while we serve our member health with dignity, respecting the value and needs of each of our members through collaboration with our providers, community partners and local stakeholders. This position has been approved to be Full Office.

Under the direction of the Chief Administrative Officer, the Administrative Fellow (Fellow) will work with key administrative personnel to gain knowledge and experience in the management of CalOptima Health, as well as the broader health care landscape. You will be assigned to select projects related to the business and operations of CalOptima Health. You will work directly with the primary preceptor to receive guidance and feedback on projects and opportunities. Over the course of the 12-month fellowship, you will have the opportunity to meet one-on-one with CalOptima Health senior leaders and to sit in on executive management meetings while tackling various inter-departmental projects. You will need to use discretion and independent judgment in assessing situations, considering alternatives and determining appropriate courses of action. Throughout the fellowship, you will gain insight into the inner workings of a large complex health plan organization and how its work is realized in the surrounding community.

The Administrative Fellowship program is a 12-month appointment commencing in July, followed by a transition period. The program is designed to provide fellows with an educational, interactive and enriching experience that will contribute to their professional development and to their understanding of CalOptima Health and health plan operations. In addition, the program will help create opportunities for fellows to enhance skills in project development, strategic implementation and operations management. Most fellows will experience a balance of project and operational work, with an emphasis on health plan operations. Learning opportunities can include, but are not limited to, the administrative aspects of the following specialized areas:

• Behavioral Health
• Case Management
• Claims Administration
• Community Health
• Covered California
• Financial Analysis
• Government Affairs
• Grievance and Appeals
• Information Technology Services
• Program for All-Inclusive Care of the Elderly (PACE)
• Enterprise Project Management Office (EPMO)
• Quality Analytics
• Quality Improvement
• Strategic Development
• Utilization Management

The submission of all items is required for consideration:

• Completion of application and supplemental questions
• A resume
• A cover letter (1 page maximum)
• A statement of interest on why you are interested in this Fellowship program (2 pages maximum, double-spaced)
• A writing sample from school or work (2 pages maximum)
• Two letters of recommendation (one academic and one professional)

Your Contributions To the Team:

- 95% - Program Support

- Participates in a mission-driven culture of high-quality performance, with a member focus on customer service, consistency, dignity and accountability.

- Assists the team in carrying out department responsibilities and collaborates with others to support short- and long-term goals/priorities for the department.

- Gathers, analyzes and interprets information relating to the synthesis of recommendations, reporting, presenting, development and delivery and initiating process improvements.

- Works collaboratively with executive leadership to assist in projects related to CalOptima Health.

- Attends all related meetings and responds to other meetings and committees as required.

- Communicates outcomes appropriately.

- Maintains compliance with all state and federal legal requirements, such as the Occupational Safety and Health Administration (OSHA), Health Insurance Portability and Accountability Act (HIPAA), etc.

- Participates with executive leadership in the design, development, integration and implementation of strategic initiatives, health improvement, community outreach, mission integration, clinical research and other defined initiatives.

- Responds to the needs of others through effective communication, mutual respect and consistent follow-through to generate trust and enhance personal effectiveness.

- Participates in project-related work teams, fosters shared problem-solving and supports decisions of the work team.

- 5% - Completes other projects and duties as assigned.

Do You Have What the Role Requires?

- Master's degree in business administration, healthcare administration, public health, nursing, public administration or a relevant field required; degree must be conferred prior to, and within the 24 months immediately preceding, the fellowship program's start date in July.

- Candidates must be U.S. Citizens or permanent residents; CalOptima Health cannot sponsor work visas.

You'll Stand Out More If You Possess the Following:

- N/A

What the Regulatory Agencies Need You to Possess?

- N/A

Your Knowledge & Abilities to Bring to this Role:

- Develop rapport and establish and maintain effective working relationships with CalOptima Health's leadership and staff and external contacts at all levels and with diverse backgrounds.

- Work independently and exercise sound judgment.

- Communicate clearly and concisely, both orally and in writing.

- Work a flexible schedule; available to participate in evening and weekend events.

- Organize, be analytical, problem-solve and possess project management skills.

- Work in a fast-paced environment and in an efficient manner.

- Manage multiple projects and identify opportunities for internal and external collaboration.

- Motivate and lead multi-program teams and external committees/coalitions.

- Utilize computer and appropriate software (e.g., Microsoft Office: Word, Outlook, Excel, PowerPoint) and job specific applications/systems to produce correspondence, charts, spreadsheets, and/or other information applicable to the position assignment.

Your Physical Requirements (With or Without Accommodations):

- Ability to visually read information from computer screens, forms and other printed materials and information.

- Ability to speak (enunciate) clearly in conversation and general communication.

- Hearing ability for verbal communication/conversation/responses via telephone, telephone systems, and face-to-face interactions.

- Manual dexterity for typing, writing, standing and reaching, flexibility, body movement for bending, crouching, walking, kneeling and prolonged sitting.

- Lifting and moving objects, patients and/or equipment 10 to 25 pounds

Ways We Are Here For You

- You'll enjoy competitive compensation for this role.

- Our current hiring range is: Pay Grade: 309 - $68,015 - $108,824 ($32.70 - $52.3192).

- The final salary offered will be based on education, job-related knowledge and experience, skills relevant to the role and internal equity among other factors.

- This position is approved for Full Office (**If the position is Telework, it is eligible in California only**)

- A

- CalPERS pension program and additional retirement packages.

- Additional benefits and perks including:

• A generous PTO program
• A quality work life balance
• Various wellness programs
• Tuition Reimbursement
• Professional development opportunities
• Career development opportunities
• Flexible scheduling
• And the satisfaction of knowing your work directly impacts and improves healthcare access for thousands of individuals and families.

Our Work Environment:

If located at the 500, 505 Building or a remote work location:

- Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed.