Transit Safety Compliance Manager

Job Summary

This position develops, maintains, and administers the Agency's safety and security programs, including transit system security and occupational safety and health in accordance with applicable laws and regulations to ensure a safe working environment for employees and a safe transit experience for passengers. Is the primary contact for all Agency security related issues arising at RTA facilities, at bus stops, at transit centers, to include onboard the buses. Functions as the primary contact for security guard services contract, and is the security liaison with local law enforcement agencies. Oversees the Agency's Public Transit Agency Safety Plan (PTASP), System Security and Emergency plans and coordinates drill and training efforts. Administers and maintain all of the programs associated with the Agency's Injury and Illness Prevention Program (IIPP). Ensures a regulatory compliant Safety Management System is in place and is responsible for its continued functioning. Is the Agency's liaison with the County's Emergency Management Department.

Essential Duties/Responsibilities

The following duties are standard for this position. The omission of specific statements of duties does not exclude them from the classification if the work is similar, related, or a logical assignment for this classification. Primary contact and has oversight responsibility for all Agency safety and security related issues arising at RTA facilities, at bus stops, at transit centers, and onboard vehicles. Primary contact and has oversight responsibility for security guard services contract, and is the security liaison with federal, state and local law enforcement agencies. Coordinates the external elements of the Emergency Management & Business Recovery Planning process. Develops, implements, and maintains the Agency's Public Transit Agency Safety Plan (PTASP) Performs duties in a highly confidential manner based on access to sensitive information regarding internal Agency matters pertaining to decision-making process on safety issues, potential and current litigation, and other items and/or liability concerns. Can directly brief the CEO at any time regarding safety or security hazards, concerns, and activities. Has a direct line of reporting to the CEO when necessary. Establishes goals, objectives, strategies, plans, rules, procedures, and programs to improve safety, security and environmental management throughout the Agency. Evaluates all Agency facilities and operations for adverse safety and security conditions, and acts as the primary point of contact for the agency-wide reporting of safety and security problems and concerns to external entities, employees, and contract operators. Maintains workplace violence threat notification procedures to ensure timely notification of any threats of violence against any Agency employee. In coordination with the Training Department, develops and/or conducts employee training and awareness programs in the areas of safety, health, ergonomics, security, violence in the workplace prevention and countermeasures, crime prevention, environmental and emergency response/disaster preparedness. Coordinates and manages the activities of the safety/emergency/security committees and attends meetings related to security and safety services issues. Analyzes and presents studies on industrial accidents/incidents. Develops safety reports capturing key safety performance indicators. Provides expertise on safety risk management, statistics, trends, and mitigation strategies. Monitors the activities of security consultants and contractors. Provides customer service, follow-up, and responses to Agency departments and end users on safety compliance activities. Assigns and redeploys security personnel in order to maintain a proper staffing pattern or to address an emergency or special security situation. Trains and/or ensures that Security personnel are familiar with their responsibilities and adhere to Agency standards regarding security. Evaluates performance and conducts routine spot checks regarding performance. Develops methodologies for assessing the effectiveness of security operations and training programs. Performs administrative duties as the Agency's functional alternative liaison during emergency operations under the guidelines of the California Standardized Emergency Management System, and in compliance with the Federal Transit Administration and Department of Homeland Security Transit System Security and Emergency Preparedness Program Guidelines. Actively participates in all community outreach activities relating to the coordination of the Agency's emergency preparedness with all external partners and mutual aid agreements. May be required to work weekends and nights. Required to be on-call/accessible 24 hours a day. Supervisory Responsibilities May provide work direction, guidance, and oversight to others but does not have direct supervision authority or direct performance appraisal responsibilities for them.

Qualification Guidelines

Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education and/or Experience A bachelor's degree in occupational safety and health or related field; a minimum of five years of progressively responsible experience in operational safety, Safety Management Systems, security force administration, public transportation safety administration, or emergency service management; and/or a minimum of three years of progressively responsible experience in occupational health and safety/environmental health sciences. Prior experience in employee training, workplace risk analysis/auditing, and investigation procedures is required. Previous experience in public transportation is highly desirable. An equivalent combination of education and experience may be considered. Desired Certifications (not required) IS-100.C, 700.b, 907, 230.e, and 120.c FEMA Independent Study Certifications CERT Trained Transit Safety & Security Program (TSSP) Certificate+ Certified Safety Professional Language Skills Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, blueprints / diagrams, or governmental regulations. Ability to write exceptional reports, business correspondence, and procedure manuals. Ability to develop effective presentations and respond to questions from groups of managers, customers, regulatory compliance agencies, and the public. Ability to build rapport, establish trust, and efficiently collaborate with various departments and personnel. Possess exceptional interpersonal abilities, proficient written communication, and excellent verbal skills for engaging with members across all Agency departments as well as external customers. Mathematical Skills Ability to work with mathematical concepts such as probability and statistical inference, and basic algebra and geometry. Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations. Reasoning Ability Ability to solve practical problems and deal with a variety of concrete variables in situations where only' limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Other Skills and Abilities Knowledge of Cal/OSHA General Industry Safety Standards and Workplace Security Guidelines, Federal Transit Administration and American Public Transit Association Transit System Security Programs requirements. Knowledge of Crisis Management Techniques, Agency Media Relations protocols, California Standardized Emergency Management System, and the Incident Command System. Knowledge of California Penal Code, California Vehicle Code, Uniform Building Code & Architectural Design Principles for Crime Prevention, life Safety & ADA Code, and the California Code of Regulations, Title 19 Public Safety. First aid and CPR. Functional knowledge of applicable federal, state, and municipal regulations and codes associated with security and public safety. Functional knowledge of personal computers, electronic surveillance/access control/alarm systems, adult education and training techniques and methods. Ability to assess threats and vulnerabilities within the service area. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit and talk or hear, walk large facilities (including stairs), and stand for extended periods of time The employee frequently is required to use hands to finger, handle, or feel and reach with hands and arms. The employee is occasionally required to stand; walk: climb or balance; stoop, kneel, crouch, or crawl; and taste or smell. The employee must regularly lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is occasionally exposed to wet arid/or humid conditions; moving mechanical parts; high, precarious places; vapors, fumes or airborne particles; toxic or caustic chemicals; outside weather conditions; risk of electrical shock; and vibration. The noise level in the work environment can be loud.