MISSION: TO DESIGN & DELIVER EPIC INTERACTIVE EXPERIENCES FOR EVERY SINGLE GUEST
VALUES:
OVERVIEW
The Support Coordinator role keeps TEG's experiences running at a high standard from build through daily operation, focusing on the stores within one assigned zone. This position handles quality control on shop-produced components, on-site support to prepare new stores and games for handoff to operations, and ongoing troubleshooting once locations are live. It is a fit for someone organized, mechanically capable, and willing to travel to support launches and resolve issues in person.
KEY RESPONSIBILITIES
JOB REQUIREMENTS
STARTING PAY: $18-$22/hour, depending on experience
EXPECTED AVERAGE WEEKLY HOURS: 40-45 hours per week in-office, and up to 70 hours per week on-site.
*Overtime will be paid in accordance with state and federal laws.
TRAVEL EXPECTATIONS: Travel for store launches and emergency support as needed. Up to 2 weeks at a time.
EXPECTED SCHEDULE: Monday - Friday, plus an on-call rotation that includes nights, weekends, and holidays.
Support Coordinator • Smyrna, TN, United States
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