Business Licensing Code Compliance Inspector

Business Licensing Code Compliance Inspector

The City of Oxnard's Billing and Licensing Division is seeking a Business Licensing Code Compliance Inspector with strong technical and customer service skills to be part of the team. This individual will follow the lead of the Senior Business Licensing Code Compliance Inspector to participate in complex code enforcement activities, specializing in collecting business tax revenue owed to the city, including the responsibilities to verify business activities to ensure the accuracy of tax classification and rates. This role involves proactively investigating to determine that all businesses operating within the city limits are properly registered with the city and compliant with the business licensing-related Oxnard Municipal Code sections. As a Business Licensing Code Compliance Inspector, this individual will participate in the investigation into unlicensed business activities, coordinate audits of business tax filings, and ensure compliance with local and state professional regulations required for certain business licenses. This position also offers an opportunity to provide public education on business licensing compliance.

WHAT YOU'LL DO:

• Following the Senior Inspector's lead to participate in investigations into businesses operating without a valid business tax certificate and associated permits required by the city and State.
• Enforce business licensing-related Oxnard Municipal Codes and ordinances through mitigation and citation issuance.
• Audit and verify business records and activities, including gross receipt declarations to ensure an accurate assessment of the business's tax classifications and rates.
• Review and prepare detailed reports, case files, and documentation for administrative hearings or legal proceedings related to business licensing-related non-compliance incidents.
• Serve as a resource to business owners, other staff members within Business Licensing, and other City departments, providing information and analysis regarding applicable City regulations on business licensing and code compliance.
• Collaborate with other City departments including Fire, Police, and Community Development to ensure businesses meet multi-agency safety and operational standards when businesses apply for a Business License with the City.
• Perform other duties as assigned.

PAYROLL/CLASSIFICATION TITLE: Code Compliance Inspector

DISTINGUISHING CHARACTERISTICS: This classification is distinguished from the Permit Technician in that it performs investigations and technical work related to the enforcement of and compliance with municipal, state and federal codes.

SUPERVISION EXERCISED / SUPERVISION RECEIVED: Receives general supervision on routine items which are performed according to established standards and procedures and receives specific work instruction regarding non-routine matters and deadlines.

WORK SCHEDULE: The normal work week is Monday through Thursday, 8:00 am to 6:00 pm, and alternating Fridays, 8:00 am to 5:00 pm. Depending on the work assignment, staff may be assigned to a shift that is outside the standard work hours. In addition, this position may be required to be available to work additional hours in response to peaks in workloads and changes in department needs. The standard work environment varies depending on assignment, but is typically either primarily in an office setting or out in the field. The City does not offer hybrid or remote work.

ESSENTIAL FUNCTIONS:

• Performs inspections and investigations to determine compliance with and provide enforcement of business licensing-related codes and regulations; responds to complaints and concerns and conducts site visits; determines the existence of business licensing-related code violations, addresses issues and required remedies.
• Prepares and serves notices of business licensing-related code violations and citations; gathers, enters data, logs, and maintains detailed activity records; presents evidence.
• Works with and assists business licensing back-office staff members to process cases involving business licensing-related code violations, including site visits, code research, documentation, business tax collection, and other related work.
• Provides support to other City departments and staff related to business licensing-related code violations and remediation.
• Performs other duties of a similar nature and level as assigned.

MINIMUM QUALIFICATIONS:

• EDUCATION: High School Diploma or GED
• EXPERIENCE: One (1) year of work experience involving a high level of public contact, including experience dealing with the public in an inspection, compliance, investigation, community services, or customer service capacity.
• LICENSING/CERTIFICATIONS: Valid California Class C Driver's License with a satisfactory driving record
• OTHER REQUIREMENTS: Must be able to effectively communicate in English, both orally and in writing

HIGHLY DESIRABLE:

• Extensive in-depth knowledge of municipal business licensing ordinances, state/local regulations.
• Ability to locate, inspect, and audit businesses; document violations with photographic evidence; and issue formal notices of violation.
• Experience working with planning, fire, police, and the health departments to ensure comprehensive compliance, particularly regarding business licensing requirements.
• Strong skills in de-escalating conflict with business owners and explaining complex regulations clearly.
• Ability to communicate in Spanish verbally.

GENERAL INFORMATION:

• Submit NEOGOV/Government Jobs on-line application.
• Complete and submit responses to the supplemental questions, if required.
• Upload resume, cover letter, proof of degree (transcript), or other requested documents.

Your application may be rejected as incomplete if you do not include the relevant information in the online application and include the information only on the resume. Applications and/or Supplemental Questionnaires that state "see my resume" or "see my personnel file" are considered incomplete and will not be accepted. Cover letters and/or optional resumes are not accepted in lieu of a completed application.

The list of qualified candidates established from this recruitment may be used to fill other full-time, part-time, and temporary assignments. There is currently one (1) full-time vacancy within the Billing and Licensing Division.

Selected candidate(s) must pass a thorough reference check and background investigation. Some positions that work with or have access to the Police Department may require a polygraph exam. Select positions may require candidates to undergo a pre-employment medical and/or psychological evaluation.

UNION MEMBERSHIP: Positions in this classification are represented by the International Union of Operating Engineers (IUOE).

NOTE: For most positions, the City of Oxnard relies on office automation (Microsoft Office/Google) and web-enabled tools; therefore, candidates must be proficient and comfortable with computer use to perform functions associated with ongoing work.

Regular and reliable attendance, effective communication skills, and development of effective working relationships are requirements of all positions.

Employees are required to participate in the City's direct deposit plan and are paid on a bi-weekly basis.

This position requires a 12-month probationary period.

Pursuant to California Government Code Section 3100, all public employees are required to serve as disaster service workers subject to such disaster service activities as may be assigned to them.

If a candidate accepts a conditional job offer with the City of Oxnard, any and all pending applications for active recruitments with the City of Oxnard will be withdrawn and no longer considered.

This position is governed by the overtime provisions of the federal Fair Labor Standards Act and is eligible for overtime pay.

EQUAL OPPORTUNITY: The City of Oxnard is an Equal Opportunity Employer and welcomes applications from all qualified applicants. We do not discriminate on the basis of race, color, religion, sex, national origin, age, marital status, medical condition, disability or sexual orientation.

REASONABLE ACCOMMODATION: The City of Oxnard makes reasonable accommodations for individuals/people with disabilities. If you believe you require special arrangements to participate in the testing process, you must inform the Human Resources Department in writing no later than the filing date. Applicants who request such accommodation must document their request with an explanation of the type and extent of accommodation required.

LEGAL REQUIREMENT: On the first day of employment, new employees must provide proof of citizenship or documentation of legal right to work in the United States in compliance with the Immigration Reform and Control Act of 1986, as amended. The City participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment. Employers can only use E-Verify once you have accepted a job offer and completed the Form I-9. For more information on E-Verify, please contact DHS. 888-897-7781 dhs.gov/e-verify.

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