Health Spa Attendant

Description

Job Overview:

The Heath Spa Attendant will maintain front desk operations at the Health Club. This position is responsible for processing calls in a professional, courteous, and timely manner in order to meet required standards.

Compensation: $18.00-19.00/hr

FirstService Residential will compensate the successful candidate in accordance with the posted range. The salary or wage paid to the successful candidate will be commensurate with experience, education, and specific job responsibilities. For positions designated at a client's property, the salary or wage will also be premised upon the client's directive. The base pay range is subject to change and may be modified in the future.

Your Responsibilities:

• Responsible for daily service schedule for spa and fitness.
• Responsible for daily member check in and check out. Including POS and check handling.
• Prep and maintain locker rooms, treatment room, pool deck, and track with needed amenities.
• Frequently walk all areas to ensure safety.
• Promote all club programs/activities by discussing other department areas that may assist members with a total club experience. Must keep current with club calendar -- programs, events and activities.
• Ensure all equipment is functioning properly and safely by proper maintenance, repair and cleaning of machines.
• Assist in emergency procedures when necessary.
• Resolves member issues through effective customer service skills and referring others to the proper authority levels. Must keep current with club and departmental policies and enforce them.
• Monitor the exercise room.
• Ensure the Experience is received for members and guests by maintaining the Community's Mission Statements / Values; Standards and Expectations.
• Ensure facility cleanliness including exercise equipment.
• Contributes to team effort by accomplishing related results as needed.
• Conduct fitness orientations
• Arrange pool furniture daily

Skills & Qualifications:

• Customer service, serves as the HOA ambassador in developing and maintaining the active lifestyle.
• Experience in resort or country club setting preferred.
• Knowledge of fitness and spa services, complete various administrative work.
• Ability to handle cash accurately.
• Productivity; good attendance, few errors or repetition, good work quantity and quality, positive contributor; ability to work successfully in a team environment, strong people skills required, works well with others
• Honesty; being truthful and trustworthy, doing what needs to be done and what is right, being fair and objective, having personal integrity and treating others in a mature, responsible manner
• Loyalty; having commitment toward the goals of the organization, the nature of the business, respecting its efforts, defending its good name, giving the job the best effort and sincerity
• Must possess a strong internal/external customer service orientation/commitment
• Excellent time management, organizational and follow-up skills · Most be comfortable working in a fast paced environment where continuous improvement is expected
• Must be able to consistently achieve high work standards
• Flexibility and adaptability to situations · Personal computer proficiency, including Microsoft Outlook, Word
• Normal schedule to be determined based on needs of the client and community. There will be occasions when it is necessary to work various evenings, weekends and holidays.

Education & Experience:

• High School or GED
• Two or more years in resort or country club setting preferred
• Group fitness certification preferred
• Proficient in English.
• General math skills.
• Ability to plan, organize and complete assignments in a timely fashion

Physical Requirements & Working Environment:

The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Must be able to lift 25lbs.
• Must be able to sit for extended periods of time.
• Must have finger dexterity for typing/using a keyboard.
• Walking and standing are required · Must be able to stand and exert well-paced ability for up to 4 hours in length.
• Must be mobile enough to move around during facility programs or outside events and stand for long periods of time.
• Talking and hearing occur continuously in the process of communicating with guests, supervisors, and other employees.
  

Tools & Equipment Used:

• General office tools
• CPR/First Aid/AED Certified Preferred

What We Offer:

• Medical, dental, and vision plans (full time and those working 30+ hours)
• Part time 20+ hours qualify for dental and vision
• 401K match
• Time off including vacation, sick, and company paid holidays
• Pet insurance available
• Tuition reimbursement
• Legal services
• Free emotional wellbeing and daily life assistance support for all associates
• Domestic partner coverage
• Health savings account
• Flexible spending account

About Us:

FirstService Residential transforms the property management landscape by providing professional association management services to over 9,000 residential communities across the United States and Canada.

Our dedication to associate satisfaction and growth is recognized by our Great Place to Work certification, exemplifying our commitment to fostering a positive and inclusive workplace culture. Our 19,000 associates can count on competitive salaries, top-tier medical, dental, and retirement benefits, career training, and support for continued professional development.

Experience exceptional service with a fulfilling career in property management with FirstService Residential.

To learn more about our company and culture, please visit www.fsresidential.com/california

Disclaimer:

The above information in this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. This is not an all-inclusive job description; therefore, management has the right to assign or reassign schedules, duties and responsibilities to this job at any time.

FirstService Residential is an equal opportunity employer committed to a diverse and inclusive workforce. Applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), age, sexual orientation, national origin, marital status, parental status, ancestry, disability, gender identity, veteran status, genetic information, other distinguishing characteristics of diversity and inclusion, or any other protected status.

Qualified applicants with arrest and/or conviction records will be considered for employment in a manner consistent with federal and state laws, as well as applicable local ordinances.

All offers of employment with FirstService Residential are contingent upon a satisfactory background check.

Automated Employment Decision Tool (AEDT) Usage: We may utilize an Automated Employment Decision Tool (AEDT) in connection with the assessment or evaluation of candidates. The AEDT is designed to assist in objectively evaluating candidate qualifications based on specific job-related characteristics.

Job Qualifications and Characteristics Assessed: The AEDT evaluates candidates based on job qualifications and characteristics pertinent to the role, including skills, experience, and competencies relevant to the position requirements. These qualifications are determined by the unique needs of each role within our company.

Alternative Selection Process or Reasonable Accommodations: Candidates who require an alternative selection process or a “reasonable accommodation,” as defined under applicable disability laws, may make a request through our designated contact channel national_recruiting@fsresidential.com.

Requesting Information About the AEDT - NYC Local Law 144: Candidates who reside in New York City and are subject to NYC Local Law 144 may request information about the AEDT, including details on the type of data collected, the sources of such data, and our data retention policies. To submit a request, please contact us at national_recruiting@fsresidential.com; we will respond in accordance with Local Law 144, within 30 days.