The General Manager is responsible for running a profitable restaurant and for making sure the restaurant meets McDonald's critical customer standards of Quality, Service, and Cleanliness. These standards are high, so this is a big job! The General Manager works with his/her leader to set the restaurant's goals and creates a plan to achieve the goals.
To meet restaurant goals, the General Manager doesn't work alone. He or she leads a team of Department Managers that has specific responsibilities in the restaurant. This means helping the Department Managers to set their own goals, following up on their progress, and providing coaching and direction to improve their Departments. By improving the Departments, the restaurant improves!
The General Manager may also be responsible for hiring and developing Department and Shift Managers to make sure that the restaurant has the right team to lead into the future. Ideal candidates should have previous General Manager experience running high volume locations. A background in quick service restaurants is strongly desired, or experience in hospitality or retail. You must be 18 years or older to be a manager in our corporate owned and operated restaurants.
PERKS & BENEFITS:
Competitive pay ranging $50,000-$65,000 a year.
This role is vital to the operations within the restaurant because you'll:
Lead the experience: Manage all aspects within the restaurant, including food production, guest service and experience, and direct crew and manager work
Plan for success: Proactively lead and manage all People processes including but not limited to:
o Recruiting, Hiring and Onboarding
o Staffing
o Performance Management
o Train, coach and motivate
Be in the know: Plan for and make critical business decisions around inventory, budget, and food ordering/costs
Take action first: Ensure food safety measures are set and achieved to McDonald's standards of excellence
Inspire and Empower: Maintain high level of standard for guest and employee safety
Be results oriented: Oversee all operational needs of the restaurant, including maintenance plans to meet and exceed standards of excellence
To be a successful General Manager, you'll need:
A commitment to excellence and safety in the workplace;
Strong customer service and support focus;
The ability to communicate effectively and anticipate customer needs; and
To provide solutions and make decisions in a fast-paced environment
General Manager • High Point, NC, United States
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