The resource(s) covered under this SO will support the City of Philadelphia's Department of Revenue and Philadelphia Water Department in their multi-year Customer Information System (CIS) modernization initiative. This initiative aims to replace the legacy Basis2 system with a modern, integrated platform that will support customer service, billing, payments, collections, financial management, and operational efficiencies for more than 600,000 water customers.
The Lead Accounting Subject Matter Expert (SME) serves as the functional authority for accounting and financial business processes throughout the CIS implementation. This individual will represent the Water Revenue Bureau's (WRB) Accounting Division during all phases of the project, including statement of work requirements, solution design, configuration, testing, data conversion, training, cutover planning, and post-go-live stabilization. The SME is expected to possess extensive knowledge of the City's current Basis2 accounting processes and understand how customer billing, payments, financial transactions, and general ledger activities support the City's water revenue operations.
Key Responsibilities:
Required Mandatory Experience:
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
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