State Compliance Associate

State Compliance Associate Remote (United States)

Location: Remote United States Reports to: Compliance Operations Manager Compensation: $60,000$80,000/year, based on experience, qualifications, and location Benefits: Health insurance through United Healthcare, plus dental and vision through Guardian. A flexible, generous PTO policy, 401(k) plan, and a MacBook Air provided for work.

Why AbstractOps

Every company that hires remotely ends up doing business in dozens of states and every state has its own registration, filing, and tax rules. Get it wrong, and the bill comes due in fines and penalties. AbstractOps takes that burden off founders, HR leaders, and accountants by:

• Automating registrations and filings, so nobody's spending hours on hold with a state agency or guessing at requirements
• Centralizing every email, physical mail piece, login, account number, and action item in one place
• Giving clients control full visibility into compliance status, so issues get caught and fixed before they escalate

About the Role

Think of our product as mission control for state compliance. Clients store their corporate information, track where they have a state nexus, submit requests (registrations, closures, amendments), get reminded of due dates, and review every piece of state correspondence email and snail mail in one interface. Our AI helps flag anomalies and translate the occasional scary-looking state notice into plain English.

But the product alone doesn't make this work our Compliance Associates do. You're the expert layer that turns "organized software" into "zero-stress compliance." Clients get a single point of contact instead of a folder of scattered emails and spreadsheets, and the result, from where they sit, is that it just works.

This is a hybrid role, and deliberately so: half state compliance execution, half account management. On the compliance side, your work breaks down into four clear buckets state registrations, annual reports, state closures, and resolving state notices. On the relationship side, you're the primary point of contact for a dedicated portfolio of clients, guiding them through anything state-compliance-related.

To be clear: this isn't an HR generalist or general business-ops role. It's a dedicated, specialized state compliance position a great fit for someone from an HR, compliance, or payroll background who also genuinely likes working directly with people and wants room to grow.

What You'll Do

• Process new state registrations with the Secretary of State, Department of Revenue, Department of Labor, and municipalities
• Manage ongoing compliance annual report filings, franchise tax filings, account closures, and address updates
• Triage and resolve state notices review each one as it arrives, determine the right course of action, and close it out in our product
• Be the key contact for a dedicated book of clients as their dedicated compliance account manager: advise on state notices, run Quarterly Business Reviews, and meet with them as needed
• Collaborate with a small, hands-on team we back each other up whenever someone needs help
• Document as you go capture changes with state agencies and new processes so the team (and the product) keeps getting better

What We're Looking For

• Experience with payroll tax and/or entity compliance across U.S. state agencies
• Comfort owning a dedicated book of clients you know that fast, accurate work and clear communication directly drive retention
• Strong organizational and written/verbal communication skills
• Ability to work independently and prioritize across multiple clients and deadlines
• An eye for detail a misplaced comma bothers you
• Adaptability and a bias toward figuring out solutions rather than waiting for them
• A love of process you enjoy making repetitive work simpler and airtight
• Comfort with a tech-forward workflow: Slack internally, Pylon for client email, and the AbstractOps platform for all client data, requests, and deadlines

Nice to Have

• Familiarity with how different state agencies operate Secretary of State, Department of Labor, Department of Revenue, and municipalities in particular
• Hands-on registration experience across a wide range of states and agency types
• An interest in using software to automate parts of the work it's only getting easier to do