Code Compliance Supervisor

Job Title

Under direction, to supervise, plan, coordinate, and participate in the more complex and difficult work of staff responsible for providing code compliance services; perform a variety of technical tasks relative to assigned areas of responsibility; to provide responsible support and assistance to the department manager; and to perform related professional and technical duties as assigned.

Supervision exercised: Exercises direct supervision over technical and administrative support staff.

Examples Of Important And Essential Duties

Plan, prioritize, assign, supervise, and participate in the work of staff responsible for providing code compliance services; seek voluntary compliance with Municipal Codes, licenses, and permits. Participate in the selection of assigned staff; provide or coordinate staff training; work with employees to correct deficiencies; update employees on current codes and regulations pertaining to code compliance and field inspection. Verify work of assigned employees for accuracy, proper work methods, techniques, and compliance with applicable standards and specifications; ensure adherence to safe work practices and procedures. Recommend and assist in the implementation of goals and objectives for the code compliance function; develop, recommend, and implement City code compliance policies, procedures, and regulations to ensure compliance with and the application of related laws, ordinances, and regulations; analyze, evaluate, and interpret Municipal Codes and other regulations. Monitor and evaluate the efficiency and effectiveness of service delivery methods and procedures; recommend, within departmental policy, appropriate service, and staffing levels. Plan, direct, and participate in the investigation of potential violations and the enforcement of municipal codes, ordinances, standards, and health and safety regulations; document violations by securing photographs and other pertinent data; research ownership records, prior complaints, municipal codes and ordinances, and State regulations to establish whether a violation has occurred; compile detailed information for action by appropriate City officials. Coordinate services and activities with planning, building, engineering, fire, police, City Attorney, and regulatory agencies. Direct the preparation of and prepare notices of violation or non-compliance and citations according to applicable codes and regulations; oversee and initiate contacts with residents, business representatives, and other outside agencies to explain the nature of violations and to encourage compliance with municipal codes, ordinances, and community standards. Direct, coordinate, and conduct follow-up abatement procedures including the preparation of additional correspondence, site visits, and communication with property owners and attorneys; conduct follow-up investigations to elicit and ensure compliance with applicable codes and ordinances through verbal persuasion and citation authority. Prepare non-compliance cases for legal action and administrative hearings, present testimony at hearings in court. Review development project and discretionary application submittals; impose conditions of approval to ensure code compliance. Prepare various reports on operations and activities; prepare written and verbal presentations for the City Council, Boards, and Commissions and various community groups and agencies; prepare City Council agenda reports, ordinances, resolutions, and agreements. Respond to and resolve difficult public inquiries and complaints in a courteous manner; provide information to the public, violators, the business community, and other outside agencies regarding codes, laws, and ordinances and Code Compliance policies and practices; resolve complaints in an efficient and timely manner; refer complaints to other City departments for action as necessary. Participate in the preparation and administration of the assigned budget; submit budget recommendations; monitor expenditures. Monitor general fund revenue accounts for building violation fees, code violation fees, and vehicle abatement fees. Input and retrieve a variety of information using database programs, and utilize a variety of computer software applications, such as spreadsheet, presentation, and document generation. Obtain and execute inspection warrants. Draft and publish legal notices. Compile evidence and present arguments at public nuisance hearings. Attend and participate in professional group meetings and seminars; stay abreast of new trends and innovations in the field of code compliance. Other job related duties perform related duties and responsibilities as assigned.

Job Related And Essential Qualifications

Knowledge of: Operations, services, and activities of a code compliance program. Principles of supervision, training, and performance evaluation. Principles, practices, methods, and techniques of code violation investigation and compliance. Operational characteristics of code compliance equipment and tools. Methods and procedures used in code compliance including citation issuance procedures, criminal, civil, and administrative remedies, methods used to obtain various types of inspection warrants, and principles used to prepare legal documents. Pertinent Federal, State, and local laws, codes, and regulations including administrative and departmental policies. Fire codes and prevention. Modern office practices, methods, and computer equipment. English usage, spelling, vocabulary, grammar, and punctuation. Basic mathematical and statistical principles and operations. Principles and practices used in working with the public. Principles of record keeping and case management. Principles of research, composition, and report preparation. Occupational hazards and standard safety practices necessary in code compliance. Safe driving principles and practices. Skill to: Operate modern office equipment including computer equipment and application software. Operate a motor vehicle safely. Ability to: Supervise, organize, and review the work of code compliance staff. Read and interpret maps, plans, and legal descriptions. Maintain, update, and prepare clear and accurate records, logs, and reports. Respond to inquiries, complaints, and requests for service in a fair, tactful, and timely manner. Interpret, explain, and fairly apply the policies, procedures, laws, codes, and regulations pertaining to code compliance programs and functions. Analyze situations carefully and adopt effective courses of action. Perform responsible and difficult code compliance work involving the use of independent judgment and personal initiative. Plan and organize work to meet schedules and deadlines. Exercise good judgement, flexibility, creativity, and sensitivity in response to changing situations and needs. Communicate clearly and concisely, both verbally and in writing. Establish, maintain, and foster positive and harmonious working relationships with those contacted during work.

Minimum Qualifications

Experience: Four (4) years of increasingly responsible code compliance experience including some lead or supervisory responsibility. Training: Bachelor's degree from an accredited college or university with major course work in public administration, business administration, or a related field. License or Certificate: Possession of an appropriate, valid driver's license and insurability at regular rates for the City's automobile insurance. Possession of a PC 832 Certificate. Possession of First Aid, CPR, and CACEO Certificates. Possession of an ICC Property Maintenance and Housing Inspector Certification is desirable. Possession of an ICC Zoning Inspector Certification is desirable. Special Requirements: Ability to sit, stand, walk, kneel, stoop, squat, and lift up to 50 lbs.; exposure to outdoors; ability to travel to different sites and locations. May be required to work flexible hours, including evenings, weekends, and holidays, as necessary for operations.