Administrative Operations Manager (Promotional Only)

Administrative Operations Manager

The County of Monterey is committed to honoring the service and sacrifice of veterans and eligible military spouses and awards veterans' preference points for this recruitment. To learn more about the eligibility requirements and the process, be sure to read the Hiring Preference for Veterans and Eligible Military Spouses section located towards the end of this job flier. The Public Works, Facilities & Parks Department (PWFP) brings together a range of functions to ensure safe building construction, plan for the future needs of the County, manage infrastructure and county facilities, and protect natural resources. The Department is responsible for public works, county roads and bridges, county parks, and county facilities. The existing vacancy resides within the Special Districts Division that includes 37 County Services Areas and 2 County Sanitation Districts. The incumbent is responsible for planning, organizing and directing comprehensive specialized administrative and operational services; developing, implementing and evaluating goals, objectives, policies and procedures related to the division or multidivisional department and/or administrative service area for which they are assigned. They will provide staff support to higher level management within the area of specialization; select, train and provide direction to subordinate professional, paraprofessional, technical, and clerical staff; and performs related duties as required. The Eligible List established by this recruitment process may be used County-wide to fill current and future vacancies on a regular full-time, part-time, or temporary basis. This is a Promotional Only recruitment open only to current regular Monterey County employees and former employees whose names currently appear on a Recall List.

Examples of Duties

Plans, organizes, directs and evaluates assigned services area(s) and activities in accordance with all applicable laws, regulations and ordinances.

Develops goals, objectives, policies, procedures and priorities within assigned service area; coordinates activities with other County Departments, outside entities and other agencies.

Prepares plan proposals, cost estimates, and justifications for budget recommendations; monitors and controls expenditures to ensure the accomplishment of objectives within approved budget.

Directs customer service activities; initiates effective customer service programs and protocols; resolves the most difficult customer service interactions; investigates and resolves complaints, operational and administrative issues; establishes and maintains effective working relationships with a variety of public and private organizations, including staff in other County departments and agencies.

Provides staff assistance to higher level management on program or service issues.

Selects, supervises, trains and evaluates professional, paraprofessional, technical and clerical staff; monitors staff productivity; establishes work schedules and standards of performance; recommends and implements employee discipline as may be necessary.

Assess need for Department facility work space, identify appropriate facilities for acquisition and negotiate leases, oversee space utilization planning and maintenance of assets.

Negotiates contracts with outside vendors, consultants or organizations; administers, monitors, and evaluates contracts.

Answers questions and provides information to the public; enforces applicable standards, ordinance, codes and regulations, as required; makes presentations regarding ordinances, laws and regulations related to the work.

Knowledge, Skills, and Abilities

Thorough knowledge of: Federal, State and local laws, codes and ordinances related to service area(s); responsibilities and legal liabilities of those participating in the work. Basic principles and practices of the assigned County department operations and its administration and organization. Advanced principles of financial administration, including public budgeting and reporting. Computer systems and applications utilized within the County department operations. Principles and practices of public and business administration and facilities management, including contract negotiations, planning, implementation, and evaluation. Principles and practices of space acquisition including the negotiation of lease agreements, oversight of space planning, and related construction projects. Principles, practices, techniques and methods of effective staff supervision, development and evaluation. Principles and practices of effective public/community and customer relations. Effective methods of record keeping and documentation.

Skill and Ability to: Organize, direct and coordinate administrative operational area(s) services within current laws and regulations related to facilities, ADA and related ordinances. Work cooperatively with other County departments, vendors, contractors, the public and private organizations. Plan, organize and evaluate the work; exercise good judgment and decisiveness; analyze business problems, develop recommendations and implement appropriate solutions. Establish effective working relationships with those contacted in the course of the work. Learn, interpret, and correctly apply codes, ordinances, laws, rules and regulations governing the work. Effectively communicate both orally and in writing on legal and policy matters related to the work; produce clear, concise and detailed instruction, procedures, and reports, grant applications and contracts. Manage division activities; monitor and communicate progress; prioritize and meet timelines; coordinate functions with other County departments and outside agencies as appropriate; create, document and maintain division level business processes, policies and procedures. Perform complex mathematical and statistical calculations accurately. Train, supervise and evaluate subordinate staff. Read and interpret a variety of policies, procedures technical manuals and instructions. Operate personal computers and associated equipment and programs.

Examples of Experience/Education/Training

Any combination of training, education and/or experience which provides the knowledge, skills and abilities and required conditions of employment listed above is qualifying. A typical way to acquire the required knowledge and skills include:

Education: Completion of all coursework leading to graduation from an accredited college or university with an associate degree in business administration, public health administration, public administration, or a related field. A bachelor's degree is highly desirable.

AND Experience: Four years or more of progressively responsible experience in public administration or business administration, in areas such as personnel, administrative analysis, contract administration, and facility management, and equivalent of two (2) years of full-time supervisory experience in a direct or lead role.

Additional Information

The required conditions of employment include, but are not limited to the following:

Possess and maintain a valid California Class C driver's license or the ability to provide suitable transportation that is approved by the appointing authority.

Be available to work a flexible schedule, including evenings, weekends, holidays, and during times of disaster and/or emergency.

Successfully pass a criminal background investigation depending on assignment.

The County of Monterey offers an excellent benefits package. Please visit our website to view the X Unit Benefit Summary Sheet. This information is not legally binding, nor does it serve as a contract. The benefits listed in the Monterey County Personnel Policies and Practices Resolution or Memorandum of Understanding (MOU) prevail over this listing.

NOTES:

As a condition of employment, prospective employees may be required to submit to a background review which may include a review of information concerning present and/or prior employment, driving record, and record of any criminal convictions.

Employment is contingent upon acceptable documentation verifying identity and authorization for employment in the U.S.; a list of acceptable documents is available on the USCIS Form I-9.

If you are hired into this classification in a temporary position, your rate of pay will be hourly, and you will not be eligible for the benefits listed in the summary.

Application and Selection Procedures

Apply On-Line at , by

Final Filing Date : Monday, September 28, 2026, 11:59 PM(PST)

Or

Hard copy applications may be obtained from and submitted during normal business hours, Monday Friday, 8:00 AM - 5:00 PM by contacting: Monterey County, Public Works, Facilities & Parks Department Attn: Marlene Zamudio, Human Resources Analyst 1441 Schilling Place, 1st Floor, Salinas CA 93901 Email: zamudiomr@countyofmonterey.gov Phone: (831) 755-4893 Fax: (831) 784-5603

The selection process is tentative, and applicants will be notified if changes are made. To assess applicants' possession of required qualifications, the examination process may include an oral examination, pre-examination exercises, performance examination, and/or written examination. The competitive examination process includes submittal of required application materials. A complete application package will include:

A completed County of Monterey Employment Application

Responses to all of the Supplemental Questions

Resumes, cover letters, letters of interest, and other correspondence will not be accepted as a substitute for required application materials. All required application materials will be competitively evaluated. Those applicants that are determined to be the most appropriately qualified will be invited to participate further in the selection process.

HIRING PREFERENCE FOR VETERANS AND ELIGIBLE MILITARY SPOUSES

The County of Monterey is committed to honoring the service and sacrifice of veterans and eligible military spouses (i.e., surviving spouses of veterans, spouses of totally disabled veterans, and spouses of active-duty service members) and awards veterans' preference points for this recruitment. To obtain a Veterans and Eligible Military