Littlefield Physical Therapy Inc. is seeking a reliable, organized, and friendly Administrative Clerk to support the day-to-day administrative operations of our physical therapy practice. The Administrative Clerk will assist with front-office duties, patient scheduling, records management, communication, and general clerical tasks while providing excellent customer service to patients and staff. Essential Duties and Responsibilities Greet patients and visitors in a professional and welcoming manner. Answer, screen, and route incoming telephone calls and messages. Schedule, confirm, and reschedule patient appointments. Assist patients with check-in and check-out procedures. Maintain accurate patient and administrative records. Enter and update information in electronic medical records and office systems. Process forms, correspondence, reports, and other administrative documents. Assist with insurance information, referrals, authorizations, and related paperwork as directed. Collect and document patient payments and provide receipts when applicable. Organize and maintain physical and electronic files in accordance with office procedures and privacy requirements. Communicate with patients, healthcare providers, insurance companies, and other parties as needed. Assist therapists and office staff with administrative and clerical tasks. Monitor office supplies and assist with ordering and inventory. Receive, sort, and distribute mail and other correspondence. Maintain a clean, organized, and professional reception and administrative area. Protect patient confidentiality and follow applicable privacy and office policies. Perform other administrative duties as assigned. Qualifications High school diploma or equivalent required. Previous administrative, receptionist, medical office, or customer service experience preferred. Strong verbal and written communication skills. Excellent organizational skills and attention to detail. Ability to manage multiple tasks and prioritize work in a busy healthcare environment. Professional, courteous, and patient-focused manner. Basic computer skills, including Microsoft Office and electronic record systems. Ability to learn practice-management and electronic medical record software. Ability to work effectively both independently and as part of a team. Knowledge of medical terminology, insurance processes, or physical therapy office procedures is a plus.
Administrative Clerk • Murrieta, California, United States
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