Talent.com
CareerPaths NW
Customer Service RepresentativeCareerPaths NW • Kent, Washington, United States
Customer Service Representative

Customer Service Representative

CareerPaths NW • Kent, Washington, United States
2 days ago
Job type
  • Full-time
  • Quick Apply
Job description

Our client is a well-established supplier of construction and industrial products, offering an extensive portfolio that includes safety and debris netting, personnel safety nets, scaffold materials, containment systems, shrink wrap, reinforced and poly sheeting, surface protection, tarps, privacy and fence screens, tapes, sound barriers, and jobsite accessories and hardware. They also provide custom printed screens and netting, custom fabrication, and scaffold containment solutions — serving customers across the industrial, marine, and construction markets.

To support continued growth across multiple regions, our client is seeking an experienced B2B Customer Service Representative to join their industrial division. This is a newly created inside support role, strategically designed to serve as a dedicated point of contact for outside sales representatives and existing house accounts across Seattle, San Diego, and Virginia. This position plays a critical role in ensuring seamless order management and an exceptional day-to-day customer experience.

Key Responsibilities

  • Provide dedicated inside support to outside sales representatives and existing house accounts.
  • Answer incoming customer phone calls and assist walk-in customers with professionalism and efficiency.
  • Process customer orders accurately and in a timely manner.
  • Maintain consistent communication and follow-up with both customers and the internal sales team.
  • Assist customers in navigating product and order-related inquiries.
  • Uphold strong organizational practices and attention to detail throughout the entire order process.
  • Collaborate effectively with the broader team, proactively seeking clarification when additional information is needed.

Qualifications

  • Previous experience in B2B customer service, inside sales, or sales support is required.
  • Prior experience within industrial distribution, construction supply, or a similar distribution environment is strongly preferred.
  • Background with companies operating in a similar space to Fastenal or White Cap is especially attractive.
  • Solid understanding of a distribution and resale business model, as distinct from a manufacturing environment.
  • Experience working with ERP or order-processing systems is highly valued; familiarity with NetSuite or Oracle is a plus as the organization continues its technology transition.

If you bring a strong background in B2B customer service within an industrial or construction distribution environment and thrive in a fast-paced, detail-oriented role, we encourage you to apply. This is an excellent opportunity to become an integral part of a growing organization where your contributions will make a meaningful impact from day one.

```

Create a job alert for this search

Customer Service Representative • Kent, Washington, United States

Similar jobs

Remote Customer Service Representative $45 per hour

GL1Frederickson, Washington
$45.00 hourly
Remote
Part-time +1

Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies.We guarantee 15-25 hours per week with an hourly pay of bet... Show more

 • Promoted

Guest Service Representative

Marriott InternationalBellevue, WA, United States
Full-time

Organize, confirm, process, and conduct all guest check-ins/check-outs, room reservations, requests, changes, and cancellations.Secure payment; verify and adjust billing.Process all guest requests ... Show more

 • Promoted

Customer Service Representative

Washington FederalLynnwood, WA, United States
Full-time

Consider joining our team if you want:An opportunity to work for an employer of choice that provides a highly engaged work environment where value is placed on simply being kind to our clients and ... Show more

 • Promoted

Customer Service Representative

TalentBridgeKent, WA, United States
Temporary

Customer Service RepresentativeLocation:Kent WA (Onsite)Duration:6 Months Contract (Higher Possibility of Extension or Conversion)Shift Details:Needs to be flexible for the operating hours from Mon... Show more

 • Promoted

Supervisor, Field Service Representatives

NWASeattle, WA, United States
Full-time

Supervisor, Field Service Representatives.Do you have a passion for customer service? Does the phrase "coach and develop" describe your approach to management? Would you thrive in a role where you ... Show more

 • Promoted

Customer Service Representative

KomperdellPuyallup, WA, United States
Full-time

Specialty outdoor sports manufacturing company seeking a qualified person for a customer service position in Puyallup, WA.The ideal candidate will have experience in both administrative roles and s... Show more

 • Promoted

Remote Customer Service Representative – Product Testing

GLOCPASpanaway, Washington
$15.00 hourly
Remote
Part-time +1

Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies.We guarantee 15-25 hours per week with an hourly pay of bet... Show more

 • Promoted

Customer Service Representative

SRS DistributionTacoma, WA, United States
Full-time

Customer Service RepresentativeThe Customer Service Representative ensures customer satisfaction through effective service, strong relationship-building, and sales support.This role engages directl... Show more

 • Promoted

Bilingual Sales Representative (Sales, Customer Service)

Freeway Insurance Services AmericaRenton, WA, United States
Full-time

Pay Range: $50000 - $135000 / year Sign-On Bonus Opportunity of up to $4,000 Our Perks & Benefits: Unlimited/uncapped commission based on individual sales performance, including policies sold and ... Show more

 • Promoted

Future Opening: Challenger Customer Service Representative

Challenger SportsSeattle, WA, United States
Part-time

Challenger Sports Soccer Programming.Challenger is looking for upbeat and personable potential employees.Come join a team with vibrant staff and great atmosphere in a business environment.Your day ... Show more

 • Promoted

Customer Service Representative

ROAD RUNNERSeattle, WA, United States
Full-time

Customer Service RepresentativeThe Customer Service Representative facilitates internal and external customer satisfaction.Critical Job Functions:Answers internal and external customer inquiries in... Show more

 • Promoted

Future Opening: Customer Service Representative - State Farm Agent Team Member

Heather Mccloskey - State Farm AgentTacoma, WA, United States
Part-time

Customer Service Representative.This role will support our licensed service team by handling high-volume, non-licensed customer interactions so licensed team members can focus on complex service an... Show more

 • Promoted

Join OBE As a Customer Service Representative

Oldcastle Building EnvelopeKent, WA, United States
Full-time

Join OBE As a Customer Service Representative.From apartments in New York to hospitals and stadiums in Dallas, libraries at prestigious universities to creating modern retail experiences, our teams... Show more

 • Promoted

Work From Home Customer Service Representative - Part Time

USASJBTacoma, WA, United States
Remote
Part-time

Earn at Home by Taking Polls - Data Entry Clerk - Customer Service Rep - Work at Home & Part Time.We are looking for people nationwide to participate in polls - Apply ASAP!.We offer you the opportu... Show more

 • Promoted

Food Service Sales Representative

Pacific Coast Fresh CompanyKent, WA, United States
Full-time

Food Service Sales Representative.Base+Commission/year Position Type Full time Education Level High School Category Sales.Ready to Be the Secret Ingredient in Our Success?.Pacific Northwest's food ... Show more

 • Promoted

Customer Service Representative

Accretive TechnologySeattle, WA, United States
Full-time

Accretive Technology Group Customer Service RepresentativeThis role is fully onsite in Seattle, WA (downtown).We are currently hiring for swing and overnight shifts.Accretive Technology Group is a ... Show more

 • Promoted

Customer Service Representative I

Overhead DoorTacoma, WA, United States
Full-time

Job TitleResponsibilitiesRole and responsibilities include light clerical work such as answering and screening telephone calls to the appropriate person, resolution of calls (orders, quotes, etc).A... Show more

 • Promoted

Customer Service Representative

Motion Industries (MOT)Seattle, WA, United States
Full-time

Summary:Under close supervision, the Customer Service Representative is responsible for accurately fulfilling customer orders and managing incoming customer calls.Hour, Pay is based on experience J... Show more

 • Promoted

Customer Service Representative

RB Global Inc.Puyallup, WA, United States
Full-time

Customer Service RepresentativeThe Customer Service Representative will provide exceptional customer service, answer inquiries, process payments and other sale day activities.Responsibilities:Respo... Show more

 • Promoted

Customer Service Representative Interim Contract

LHHTacoma, WA, United States
Temporary

Customer Service Representative Interim ContractSeeking a Customer Service Representative for a 3-month interim assignment supporting a busy onsite operation.Ideal candidate has B2B customer servic... Show more