Project Manager

Job Description

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES

· Manage the timely delivery of all marketing projects, ensuring they align with business goals and remain within scope, schedule, and budget.

· Elicit requirements using interviews, workshops, business process descriptions, use cases, scenarios, wireframes, and workflow analysis.

· Collaborate with business owners to understand business goals and objectives for projects.

· Coordinate incoming marketing requests, assign projects to appropriate staff, and ensure progress to completion.

· Manage project workflows among Marketing, Creative, Design, and Digital teams, working with leadership to ensure process efficiencies.

· Assess project risks continuously, escalate issues as needed, and provide solutions-oriented approaches to maintain schedules.

· Facilitate information flow among all project participants and work independently with project teams, SMEs, and stakeholders to resolve issues.

· Communicate project scope, goals, and success metrics to the project team.

· Create and manage project schedules using tools like Microsoft Project, Asana, Smartsheet, to outline tasks, milestones, dependencies, and resources.

· Establish rapport with business owners by providing consultative project management services.

· Prepare timely and accurate status reports for executive leadership, project sponsors, and stakeholders.

· Manage projects within the approved budget and monitor change requests for budget impacts.

Requirements

QUALIFICATIONS

Knowledge

· Awareness of industry best practices and systems development life cycle (SDLC) methodologies (e.g., Waterfall, Agile, Scrum), and desire to deepen responsibilities within these areas of expertise.

· Understanding of marketing, creative services, and design operations.

Skills and Abilities

• Strong project management skills, proficient in using project management software like Asana.
  
• Excellent communication and interpersonal skills to interact effectively with all levels of the organization.
  
• Ability to lead projects independently and work collaboratively in a team environment.
  

Experience

· A four-year college degree in a related field is preferred.

· PMP or Scrum certification are a plus, or a desire to obtain one of these certifications.

· Experience with HubSpot or similar marketing automation tools and Salesforce.com or other CRM systems.

WORK ENVIRONMENT

· Normal demands associated with a deadline-drive office environment.

· The noise level is generally quiet to moderate.

· Daily contact with external customers, vendors, colleagues, associates, supervisors, and staff at all levels of the organization.

PHYSICAL DEMANDS

· Ability to remain at a desk for extended periods of time.

· Ability to communicate and exchange information with others.

· Ability to move about to coordinate work in areas of varying heights.

· Ability to perceive and inspect records in a document management system.

· Ability to operate general office equipment.

· Ability to travel to off-site meetings.

· Ability to lift, carry, move, or position objects weighing up to 10 pounds.

Requirements
Key Competencies & Qualifications Core Competencies: · Self-starter who thrives in small, fast-paced environment · Ability to manage multiple priorities in a remote environment · Technology-forward mindset; comfort leveraging emerging AI tools (e.g., ChatGPT, Claude, Microsoft Copilot) to streamline daily workflows, draft correspondence, and summarize long reports. · Process improvement and systems thinking · Financial acumen and nonprofit budgeting · HR administration and regulatory compliance · Vendor and contract management · Strong organizational and project management skills · Excellent written and verbal communication · Strong attention to detail and organizational and project management skills · Discretion in handling sensitive and confidential information Preferred Experience: · 5+ years in nonprofit operations or administration · Demonstrated track record of implementing operational improvements or technology solutions · Experience with Gusto, QuickBooks, DonorDock, or similar platforms · Familiarity with 501(c)(3) compliance and IRS reporting requirements · Experience administering employee benefits programs · HIPAA compliance experience preferred · Experience supervising or mentoring staff · Bachelor's degree in Business, Nonprofit Management, or related field