Training Manager

Training Manager

The Training Manager drives the operational effectiveness and skill development of frontline employees and corporate staff across the In-Home Services (IHS) and Manufacturing & Distribution (M&D) divisions. This role addresses critical operational challenges by bridging learning gaps, scaling training delivery across multi-site teams, and modernizing instructional methods. Through strategic partnership with business leaders, the position ensures workforce readiness, safety compliance, and continuous employee development aligned with operational goals.

Lead, mentor, and support a distributed team of trainers and training supervisors across multiple geographic locations to achieve operational training targets

Drive high-quality, timely training focused on technical skills, safety protocols, compliance, and customer service standards

Partner directly with business leaders to identify learning needs and manage end-to-end training execution from planning through facilitation

Track and analyze key performance metrics to guarantee training programs remain effective, engaging, and aligned with department OKRs

Modernize instructional delivery methods by integrating innovative classroom technologies, modern learning tools, and AI-driven training solutions

Proven track record of managing, motivating, and developing remote or multi-site teams across various geographic locations

Ability to shift seamlessly between operational, safety-first technical training and corporate professional development

Strong skills in organization, schedule management, pre-work execution, and driving complex training projects to completion

Deep operational understanding of adult learning principles, facilitation best practices, and training logistics

AI literacy and application skills to enhance instructional design, automate administrative processes, and optimize training engagement

Flexibility and willingness to travel up to 50% of the time

Education: Bachelor's Degree or equivalent practical experience

Experience: 2 years of experience directly managing teams, with a strong preference for remote or multi-site team management

Must have at least 2 years of experience with:

• Distributed or multi-site team leadership
• Technical and safety compliance training program management
• Adult learning methodology and facilitation

Visa sponsorship not available for this role

Compensation: $72,350.00/Year - $103,400.00/Year

The In-Home Services field professionals lead all field operations and thousands of technicians across nearly 100 facilities across the country. Devoted to building a collaborative and committed group of employees who manage inventory, fleet and performance - IHS is the driving force that connects our customers with the industry's best products and services for DISH.

EchoStar is reimagining the future of connectivity. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products. Today, our brands include Boost Mobile, DISH TV, Gen Mobile, Hughes and Sling TV.

We offer meaningful health perks, including flexible spending accounts, HSA, a 401(k) plan with company match, employee stock purchase plan, career opportunities, and a flexible time away plan.