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Done Right Hood and Fire Safety
OFFICE MANAGERDone Right Hood and Fire Safety • Plantation, FL, US
OFFICE MANAGER

OFFICE MANAGER

Done Right Hood and Fire Safety • Plantation, FL, US
15 days ago
Job type
  • Full-time
Job description

We are seeking a detail-oriented and organized Office Manager to support our team with our Hood and Duct/Suppression services. In this role, you will manage office operations related to our service technicians while ensuring efficient workflows, compliance, and superior service. You will play a crucial role in coordinating with our schedulers and technicians, tracking operational metrics, and maintaining internal processes to uphold our commitment to safety, quality, and customer satisfaction.

Key Responsibilities:

  • Oversee the tracking and prevention of reschedules and proactively resolve incoming service issues.
  • Identify and implement process improvements to enhance operational efficiency.
  • Collaborate with management to develop best practices and continuous improvement strategies.
  • Handle office staff call-outs and attendance.
  • Maintain and update the office staff and oversee performance management.
  • Ensure cross-training of office staff to support other departments as needed.
  • Supervise administrative personnel, providing guidance and support to ensure productivity and accuracy.
  • Conduct regular team meetings to align on goals, priorities, and operational updates.
  • Ensure accurate and timely record-keeping of job completion, invoices, and compliance documentation.
  • Prepare and distribute internal communications, reports, and operational updates.
  • Support customer inquiries and ensure prompt and professional resolution of issues.
  • Follow up on customer feedback and implement improvements where necessary.

Qualifications:

  • Proven experience in office management, preferably in the service industry.
  • Strong organizational, analytical, and problem-solving skills.
  • Excellent communication and interpersonal abilities.
  • Proficiency in office software (e.g., MS Office Suite) and scheduling systems.
  • Ability to multitask, prioritize, and adapt to changing demands.

We offer a dynamic work environment where your contributions directly impact our success. If you are a proactive and detail-oriented professional, we encourage you to apply for this critical role in our team.

Job Type: Full-time


Benefits:

  • Dental insurance
  • Health insurance
  • Paid time off
  • Vision insurance

Experience:

  • Office management: 3 years (Required)

Ability to Commute:

  • Plantation, FL 33313 (Required)

Work Location: In person


Qualifications:

  • Proven experience in office management, preferably in the service industry.
  • Strong organizational, analytical, and problem-solving skills.
  • Excellent communication and interpersonal abilities.
  • Proficiency in office software (e.g., MS Office Suite) and scheduling systems.
  • Ability to multitask, prioritize, and adapt to changing demands.


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OFFICE MANAGER • Plantation, FL, US

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