Business Office Manager | Human Resources Director

***Come be a part of something different – Excellent culture with competitive pay and Benefits - Join the Sterling Healthcare team! ***

We are actively seeking a dedicated Business Office Manager / Human Resources Director to join our Morningview team!

What do we believe makes us different? Here’s what you can count on from us!

• Morningview is a small facility with a close-knit, supportive, and collaborative team
• We care deeply for our residents and families, our employees, and the communities we serve
• We train and build our people and genuinely invest in their professional growth
• Our culture is rooted in:
  • Trust
  • Excellence
  • Service Leadership
  • Working Together
• We always deliver the best possible care for our residents and families
• We appreciate and celebrate the contributions made by all of the individuals on our teams

OBJECTIVE

The Business Office Manager / Human Resources Director will support the talent in our facility and manage the clerical department and services. This is a key role in the facility that reports directly to the Executive Director.

HR Responsibilities:

· Organize and maintain all human resources policies within the facility

· Identify and clarify all hiring specifications with hiring managers, present accurate and detailed job descriptions and implement action plans to maximize candidate sourcing

· Review all candidate applications, conduct initial phone screens as a first step of the interview process and schedule subsequent interviews accordingly

· Solicit and collect interviewer feedback and manage the offer process

· Maintain a weekly report, which includes a list of all open positions and candidates in the pipeline

· Oversee the facility’s new hire onboarding and training programs

· Process payroll and track employee attendance

· Manage open enrollment and benefit administration throughout the year

· Maintain current knowledge of regulations, industry trends, best practices and applicable laws regarding recruitment of candidates and employees

BOM Responsibilities:

• Maintain accurate order of resident business files
• Identify and participate in process improvement initiatives that improve the customer experience, enhance workflow, and/or improve the work environment
• Prepare and submit reports on a timely basis as required and directed by the Business Office Director, the company and governmental agencies
• Accumulate and maintain, in an organized manner, vital statistics relating to admissions, discharges, deaths, transfers and daily census of facility residents
• Responsible for monthly Medicaid, Medicare, and other insurance billings along with timely follow-up with intermediaries on delinquent payments
• Monitor and manage the accounts receivable collection process
• Pursue past due accounts persistently and maintain proper back-up documentation
• Obtain and submit all required documentation to bill third party payers as per program/company guidelines
• Maintain financial records including cash receipts, cash disbursements, accounts receivable, accounts payable, payroll journal, and general ledger, as directed
• Attend department head meetings, seminars, and workshops, when approved, to assure current knowledge of State and Federal laws and regulations pertaining to bookkeeping functions
• Responsible for ensuring daily bank deposits are made and reconciling all facility cash and checking accounts
• Verify that resident trust is accurately recorded
• Provide statistics to audit and reimbursement for year-end processing
• Maintain an accurate accounting of patient trust funds including monthly reconciliation and quarterly statements to responsible parties. Reconcile petty cash for patient trust fund daily
• Participate in the resident admission process
• Other special projects and duties, as assigned

WORK ENVIRONMENT:

The work environment characteristics described here are representative of those an employee may encounter while performing the essential functions of this job.

1. The work environment is warm, well-lighted, open and subject to interruptions.

2. Exposure to blood, body tissue of fluids.

3. Exposure to hazardous waste materials, dust, and loud or unpleasant noises.

4. Need to interact with staff members and resident from varying socioeconomic, ethnic, cultural, and educational backgrounds.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

1. Ability to endure prolonged walking, sitting, standing, use of pulling, bending, and stooping movements.

2. Ability to adapt to changes in daily work hours and schedule.

3. Ability to handle stressful situations with residents, families, and staff.

4. Ability to lift/carry a minimum of fifty (50) pounds.

5. Ability to push/pull a minimum of fifty (50) pounds.

6. Ability to perform tasks which require arm-hand steadiness.

7. Ability to walk and stand for prolonged periods of time through duration of shift(s).

8. Ability to squat, climb stairs, reach above shoulders, twist, bend, and kneel repeatedly through duration of shift(s).

9. Ability to hear normal sounds within background noise.

10. Ability to speak clearly and make self understood.

11. Ability to keep attention on task if routinely interrupted.

12. Ability to understand a variety of concepts/approaches.

13. Ability to remember tasks/assignments for a full shift.

14. Ability to work beyond regularly scheduled shift (overtime) when necessary.