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Henry Ford Health
Clinic Service RepresentativeHenry Ford Health • St Clair Shores, MI, United States
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Clinic Service Representative

Clinic Service Representative

Henry Ford Health • St Clair Shores, MI, United States
13 days ago
Job type
  • Full-time
Job description

Job Description

Clinic Service Representative - Henry Ford Health

Job Title

Clinic Service Representative

About the Department

Join one of Michigan's largest physician organizations, delivering coordinated care across primary and specialty practices throughout the region. Henry Ford Medical Group offers collaborative teamwork, access to leading clinical resources, and opportunities to build lasting relationships with patients and communities. As a Clinic Service Representative, you¿ll play a vital role in ensuring smooth patient registration and administrative processes within our dynamic clinic environment.

Role Overview

As a Clinic Service Representative, you will be the first point of contact for patients, providing exceptional service through registration, check-in, check-out, and financial discussions. Your role is essential in supporting patients, medical staff, and clinic operations, ensuring a seamless and positive experience for all.

Why Henry Ford Health

At Henry Ford Health, we are relentless advocates for exceptional care for our patients, communities, and each other. We come to do meaningful work and grow our careers, and we stay for the connection, support, and shared pride in making the impossible, possible.

What You Will Do

  • Manage patient registration, including face-to-face check-in and check-out, preregistration, and chart reconciliation.
  • Verify insurance and discuss general financial responsibilities with patients, connecting them to the Customer Service Center when needed.
  • Handle cash collections and ensure accurate patient discharge processes.
  • Provide excellent customer service to patients, visitors, and medical staff in person and over the telephone.
  • Work efficiently in a fast-paced environment, managing multiple tasks and frequent interruptions.

What You Will Need

Required Qualifications

  • High School Diploma or equivalent.
  • Ability to perform calculations, complete forms, and extensively utilize computer information systems.
  • Basic computer skills, including opening software/email, navigating on a keyboard, and logging in/out of systems.
  • Strong interpersonal skills to interact effectively with diverse populations and age groups.
  • Dependable, punctual, and able to work within a team setting.
  • Strong organizational skills and ability to multi-task.

Preferred Qualifications

  • Familiarity with a clinic environment.
  • Demonstrated ability to work with detailed information.

What We Offer

Join a team where you can grow your career, collaborate with dedicated professionals, and contribute to mission-driven work. We provide opportunities for learning and development, empowering you to make a meaningful impact in healthcare.

Join Our Team

Ready to make a difference? Apply now and be part of our commitment to exceptional care at Henry Ford Health.


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Clinic Service Representative • St Clair Shores, MI, United States

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