The SEOC Specialist supports the Security Emergency Operations Center (SEOC) by monitoring, coordinating, and documenting security and emergency-related activities across the district. The SEOC Specialist ensures that all actions are in concert with the Board policies as well as the mission statement, beliefs, objectives, and parameters found in the Board's strategic plan. The SEOC Specialist participates in job training and professional growth opportunities in order to enhance ability to perform the essential functions of the job. The SEOC Specialist performs other related duties as assigned for the purpose of ensuring an efficient and effective work environment.
Monitors security and emergency operations center (SEOC) systems including cameras, alarms, access control platforms, and other security technologies to maintain awareness of district conditions. Receives, documents, and prioritizes incident reports, service requests, and emergency notifications. Maintains real-time situational awareness and tracks incidents from initiation through resolution. Inputs, updates, and retrieves information within incident management systems, databases, and activity logs. Coordinates internal security resources based on established protocols and incident severity. Supports emergency operations by maintaining status boards, incident logs, and situational reports. Disseminates accurate and timely information to appropriate personnel and leadership during both routine operations and emergencies. Assists in the activation and coordination of emergency notifications and alerts when required. Collaborates with internal and external partners including school administrators, district leadership, and local emergency responders to ensure unified response and resource alignment. Ensures accurate documentation and reporting of incidents in accordance with district procedures. Evaluates incident response activities and provides feedback for continuous improvement. Maintains confidentiality of sensitive information in accordance with district policies and applicable laws.
High school diploma or equivalent required. Associate's degree in public safety, criminal justice, emergency management, or related field preferred. Experience in security operations, emergency services, operations centers, or similar environments preferred. Ability to demonstrate qualities aligned with core values of Character, Communication, Collaboration, and Continuous Improvement. Ability to remain calm under pressure and make sound decisions in fast-paced, environments. Strong organizational and analytical skills with the ability to manage multiple tasks accurately. Proficiency with technology platforms including Microsoft Office Suite, Google Suite, and security-related software, with the ability to quickly learn new systems. Strong written and verbal communication skills. Ability to maintain detailed and accurate records. Ability to work independently and as part of a coordinated team.
Security and Emergency Operations Center Specialist • Rockford, IL, United States
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