Required Skill: Bachelor's degree in Computer Science, Information Technology, Data Science, or a related field. 2+ years of experience in BI application support or IT operations. Strong understanding of ITSM processes (ITIL certified preferred) and experience with ServiceNow. Proficiency with Dynatrace, BigPanda, or similar monitoring tools. Experience with JIRA for ticket management and Confluence for documentation. Basic shell scripting skills for automation. Foundational knowledge of AWS and Azure cloud platforms. Basic understanding of Power BI, Spotfire, and data visualization concepts is a plus. Excellent problem-solving and communication skills. Exposure to GenAI technologies and Gemini for AI-assisted operations and automation is a plus."
Power BI & Spotfire Support Specialist • Rahway, NJ, United States
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