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The UPS Store
Center AssociateThe UPS Store • Copley, OH, US
Center Associate

Center Associate

The UPS Store • Copley, OH, US
4 days ago
Job type
  • Part-time
Job description

Center Associates deliver world-class customer service to retail customers by receiving and processing packages for courier shipment and operating copiers, fax machines, binding equipment, laminating machines, and point-of-sale devices.
Associates expertly advise our valued customers by providing accurate information on our array of products, services, and best-value options and exhibit confidence by knowing best practices related to the industry.

Ideal candidates have previous retail sales experience, strong computer and internet skills, a friendly and genuinely helpful demeanor, and a professional appearance.
He or she must be a fast learner who makes an effort to learn all aspects of the business in the shortest possible time.

RESPONSIBILITIES

  • Delivers outstanding customer service to walk-in customers and telephone inquiries
  • Continuously practices good listening skills with customers, UPS Store team members, and leadership
  • Takes ownership of the customer's shipping needs and offers viable solutions
  • Takes action to learn all product and service offerings, alternative solutions, and industry trends
  • Operates all equipment, software, and devices in an expert fashion and is willing to teach others
  • Maintains a clean, organized, and safe working environment
  • Performs other duties as assigned

QUALIFICATIONS

  • High school diploma or GED required
  • Strong computer skills, including Microsoft Office and Adobe Suites
  • Outstanding phone skills
  • Strong verbal and written communication skills, including spelling and math
  • Prompt, reliable, and responsible
  • Able to lift 40+ pounds
  • Must commit to varied schedule with 1-2 weekends per month
  • Successful candidate must be eligible for and obtain a Notary Public commission as a condition of employment
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Center Associate • Copley, OH, US

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