Our jobs aren't just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Specialists take the initiative to deliver a wide range of services that guide guests through their entire stay. Their role goes beyond the traditional front desk to take ownership of the guest experience in the main areas of the hotel with a "guest first" mindset. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, delivering quality meals, or sharing the highlights of the local area, the Guest Experience Specialist makes transactions feel like part of the experience.
No matter what position you are in, there are a few things that are critical to success creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Specialists will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Specialists to get it right for our guests and our business each and every time.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: No related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
At Courtyard, we're passionate about better serving the needs of travelers everywhere. It's what inspired us to create the first hotel designed specifically for business travelers, and it's why the Courtyard experience today empowers our guests, no matter the purpose of their trip. We're looking for achievers who are passionate about providing a guest experience that goes above and beyond, enjoy being part of a small yet ambitious team, and love learning how to always improve all while having fun. In joining Courtyard, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
Guest Experience Specialist • Birmingham, AL, United States
Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies.We guarantee 15-25 hours per week with an hourly pay of bet... Show more
Legendary food and service begins with legendary people.We believe in earning the loyalty of our Team Members with our strong, diverse culture, well-done benefits and growth opportunities.It takes ... Show more
DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day.As a Dasher, you’ll stay busy with a var... Show more
Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies.We guarantee 15-25 hours per week with an hourly pay of bet... Show more
Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies.We guarantee 15-25 hours per week with an hourly pay of bet... Show more
For this position, pay will be variable by location.Our Winning Family Starts With You! .Check out these great benefits!.Flexible schedules to help you balance other life commitments (school, child... Show more
Absence Customer Experience Contact Center SpecialistAs an Alabama based Absence Customer Experience Contact Center Specialist, you will answer incoming calls to assist our customers and their empl... Show more
US Heart and Vascular is needing a Patient Experience Manager to join our team at Birmingham Heart Clinic in Birmingham AL.Establishes and implements training programs for all central support staff... Show more
Why Join Us:At Embassy Suites by Hilton Birmingham, the Guest Services team is the heart of the guest experience.As a Guest Services Agent, you are often the first and last point of contact for our... Show more
Job DescriptionJob DescriptionJob Description :As a Remote Travel Reservations Specialist, you will be an essential part of our team, guiding clients through every stage of their journey, from the ... Show more
Birmingham, Alabama, United States.About the job Remote Vacation Specialist.Your Gateway to a Rewarding Career!.Are you passionate about your clients and delivering outstanding customer service? Ma... Show more
Workout Anytime Roebuck and Workout Anytime Irondale are looking for front desk fitness consultants! If you are passionate about the gym, fitness, and helping people, please apply here!! Compensati... Show more
Do you love travel, crave flexibility, and want to earn from the US or* (see list at the end)? This is your chance to turn wanderlust into incomewith full support and zero experience required.Acces... Show more
For this position, pay will be variable by location.The master of all things takeout, curbside and online orders.You’ll keep the flow smooth, and the guests happy.Why You’ll Love Working at Chuy’s.... Show more
Gulf Distributing of Alabama, LLC -BirminghamEnergy ExpertText RedBull1 to 205.Apply!Location: BirminghamReports to: Energy CaptainPURPOSE OF THIS JOBThe Energy Expert is responsible for the replen... Show more
Take orders by phone and in person, pack every bag accurately and completely (nobody gets home without their sauce), coordinate curbside and third-party pickups, and keep the togo station clean, st... Show more
At Signal Tru Brand, we believe in crafting powerful marketing strategies that drive measurable results.Based in Birmingham, AL, our team is dedicated to helping businesses connect with their audie... Show more
Medical Receptionist - Patient Experience SpecialistSono Bello is America's top cosmetic surgery specialist, with 185board-certified surgeons who have performed over 300,000 laser liposuction and b... Show more
Member Experience Advocate - Universal (Travel)We are looking for energetic, driven, service-oriented individuals to fill our Member Experience Advocate - Universal position at various Birmingham A... Show more
Upstream Rehabilitation is looking for a Full Time Patient Intake Specialist to join our team! Patient Intake Specialist Location Type:Remote (Must Reside in the United States) Build Your Career wi... Show more
