The Benefits Analyst is responsible for the administration of the companys benefits, leave, and accommodation programs, providing a high-quality customer service experience, while ensuring compliance with company and regulatory guidelines.
Responsible for day-to-day administration of benefit programs such as medical, dental, vision, life, disability, flexible spending and health savings accounts.
Serves as first point of contact for benefit related questions and resolves questions/issues through research and policy interpretation.
Manages leave of absence process by working closely with human resources business partners and being the liaison to associated vendors, including reporting and system updates.
Works with employees to guide them through enrollment and life event documentation and deadlines.
Maintains qualified medical support orders.
Processes life insurance and related benefit claims.
Completes benefit, disability, and Medicare verifications.
Review various reports and verifications to make appropriate updates (Health Spending Accounts, Wellness reporting, Variance reporting, etc.)
Supports annual open enrollment processes with system testing, communications, and employee support.
Supports wellness program and implementations of new vendors.
Manages and maintains COBRA subsidies.
Additional duties and functions as assigned.
Education and qualifications: Bachelors degree in Human Resources or Business Administration and 3+ years in benefits administration; or equivalent education and experience.
Working experience with an HR information system and benefits admin system.
Experience with customer service skills and the ability to communicate with employees at all levels.
Ability to handle confidential information.
Ability to multi-task and prioritize work.
Detailed-oriented.
Benefits Analyst • Scottsdale, AZ, United States
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