Technical Scrum Master - Agile Coach

Technical Scrum Master / Agile Coach (10+ years, Tax/Finance Domain, COTS Implementation)

Only current Arizona residents will be considered for this role. Position is primarily remote with initially once in a week onsite following once in a month or periodically for meetings.

Job Description: Seeking a Technical Scrum Master / Agile Coach to support a massive, multi-phase, greenfield tax system program that is responsible for the administration of all taxes collected by the AZ Department of Revenue, focused on modernizing systems that manage 0.00B in tax-revenue distribution. The ideal candidate would be a hands-on, adaptive Scrum Master. This role is not just about facilitating ceremonies; it is about serving as a Change Agent for a team transitioning from a traditional Waterfall environment to an Agile delivery model. You will be the bridge between a new agile team for the program and the core organization.

Required Experience

• 10+ years as a Scrum Master, with proven success coaching teams and maturing Agile delivery.
• Strong technical acumen and experience supporting technical product implementations.
• Background in new product development, ideally having led Scrum teams from initial build through release.
• Top technical competencies: data conversion, data cleansing, data integration.
• Experience working in public sector and regulated environments.
• Demonstrated experience supporting a team's transition from waterfall to agile.

Preferred Skills

• Experience with Jira, Azure DevOps, or similar tools for managing complex technical backlogs, writing queries, reporting progress, and creating structure to how work items are organized.
• Proven experience working with COTS product implementations.
• Experience implementing multi-phased complex solutions within a regulated industry, with a preference of either Public Sector or fintech.

Key Responsibilities

• Agile Transformation: Act as a coach and mentor, under the guidance of a fractional Agile Coach, for a team new to Agile. Help the team shift their mindset from Waterfall to Agile, educate them on principles, and guide them in adopting Agile practices effectively.
• Bridge Between the Program and the Organization: Responsible for coordination between the program agile team and the internal organization. Manage and track dependencies, ensuring that technical roadblocks are cleared and communication remains transparent in support of the Program Leadership.
• Facilitation: Lead all Scrum ceremonies (Sprint Planning, Daily Scrum, Sprint Review, Sprint Retrospective) to ensure team working sessions, meetings, and discussions are effective, with a focus on long-term success, and outcome-based results.
• Impediment Management: Proactively identify and remove blockers, specifically those related to vendor dependencies, integration issues, or organizational processes.
• Product Owner Support: Assist the Product Owner in backlog refinement, prioritization, managing expectations regarding the platform requirements, and using your experience provide recommendations for improvements.

Required Qualifications

• 10+ years of experience working on large multi-phase complex system implementations.
• Demonstrated experience supporting a team's transition from waterfall to agile.
• Proven experience working with managing complex dependencies associated with a large multi-phase greenfield enterprise system.
• Technical background, with a strong preference for candidates that have a technical aptitude to support the implementation of complex financial enterprise platform. Served as a developer at some point in their career.
• Excellent communication skills with the ability to navigate relationships with external vendors.
• A strong "Change Agent" mindsetcomfortable with resistance to change and the patience to guide teams through it.

Preferred Qualifications

• Experience implementing multi-phased complex solutions within a regulated industry, with a preference of either Public Sector or fintech.
• Experience with Jira, Azure DevOps, or similar tools for managing complex technical backlogs, writing queries, reporting progress, and creating structure to how work items are organized.
• Proven experience working with COTS product implementations.
• Knowledge of end-to-end data management, integration, conversion and cleansing to drive system compatibility and maintain standards of data integrity.
• Having served as both a scrum master and software developer is a plus.

Flexible work from home options available.

Compensation: $71.00 - $80.00 per hour