End User Business Development Manager, Life Sciences

End User Business Development Manager, Life Sciences

The Business Development Manager, Life Sciences is responsible for driving growth and expanding HID's presence within the Life Sciences market across North America, with a primary focus on customers and opportunities located in the Eastern United States. This individual contributor role focuses on engaging directly with end-user customers to identify opportunities, develop strategic relationships, and promote HID's Physical Access Control Solutions (PACS) in highly regulated environments. The role requires a consultative sales approach, strong industry knowledge, and the ability to navigate complex customer organizations. Success is measured through revenue growth, pipeline development, customer adoption, and long-term relationship building within pharmaceutical, biotechnology, medical device, and research organizations.

As our End User Business Development Manager, Life Sciences, you'll support HID's success by:

• Developing and executing business development strategies to identify and secure new opportunities within the Life Sciences market segment.
• Building and maintaining relationships with key decision-makers, including security, IT, operations, and executive leadership stakeholders.
• Managing the full sales cycle from prospecting and opportunity development through proposal, negotiation, and closure.
• Positioning and promoting HID Physical Access Control Solutions, including mobile credential, authentication, and security technologies.
• Delivering customer presentations, demonstrations, training, and consultative guidance regarding HID solutions and best practices.
• Maintaining accurate sales forecasts, pipeline activity, and performance reporting within company systems.
• Monitoring industry trends, competitive activities, and customer requirements to identify new growth opportunities.
• Representing HID at industry conferences, customer events, and trade shows.
• Conducting market research and analysis to identify emerging trends, target accounts, and untapped market opportunities across Life Sciences organizations.
• Driving market expansion initiatives by developing strategic account plans and targeting high-value opportunities.
• Serving as a trusted advisor to customers by aligning HID solutions with business objectives, operational needs, and compliance requirements.
• Collaborating with Product Management, Engineering, Marketing, Channel Sales, and Customer Support teams to ensure successful customer outcomes.
• Providing market intelligence and customer feedback to support product development and strategic planning.
• Maintaining expertise in physical access control technologies, authentication solutions, mobile credentials, and industry best practices.
• Supporting consultants, system integrators, and industry influencers involved in security system specification and deployment.
• Ensuring all sales activities comply with applicable regulations, customer requirements, and company policies.

Your Experience and Background include:

• Must reside within the Eastern U.S. region to effectively support customers and business activities across the Life Sciences market.
• Minimum 5 years of business development, sales, or account management experience within physical access control, electronic security, or related technology industries.
• Bachelor's degree in Business, Marketing, Engineering, Information Technology, or a related field.
• Demonstrated experience selling directly to end-user organizations and managing complex sales cycles.
• Strong understanding of the Life Sciences industry, including pharmaceutical, biotechnology, medical device, and research environments.
• Knowledge of customer buying processes, operational challenges, and decision-making structures within Life Sciences organizations.
• Proficient understanding of Physical Access Control Systems (PACS), authentication technologies, and security solutions.
• Experience developing and presenting solution-based value propositions to executive and operational stakeholders.
• Strong communication, presentation, negotiation, and relationship management skills.
• Ability to work independently, prioritize effectively, and manage multiple opportunities simultaneously.
• Proficiency with CRM tools, pipeline management, forecasting, and sales reporting processes.
• Willingness and ability to travel extensively throughout North America (60%+).
• Previous experience selling HID solutions or similar physical access control technologies.
• Knowledge of consultant-driven security specification processes and industry standards.
• Experience collaborating with channel partners, system integrators, and security consultants.
• Familiarity with HID Global's product portfolio, go-to-market strategy, and sales ecosystem.
• Established network of contacts within the Life Sciences security and facilities management community.

What we can offer you:

• Competitive salary and rewards package
• Competitive benefits and annual leave offering, allowing for work-life balance
• A vibrant, welcoming & inclusive culture
• Extensive career development opportunities and resources to maximize your potential
• To be a part of a global organization that is pioneering the hardware, software and services that allow people to confidently navigate the physical and digital worlds

Why apply?

• Empowerment: You'll work as part of a global team in a flexible work environment, learning and enhancing your expertise. We welcome an opportunity to meet you and learn about your unique talents, skills, and experiences. You don't need to check all the boxes. If you have most of the skills and experience, we want you to apply.
• Innovation: You embrace challenges and want to drive change. You'll have opportunities to share insights and contribute forward-thinking ideas that shape future outcomes.
• Integrity: You are results-orientated, reliable, and straightforward and value being treated accordingly. We want all our employees to be themselves, to feel appreciated and accepted.

The base salary in the United States is $90,000 to $132,000. The OTE is up to $200,000.

HID does not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services. We are not responsible for any fees related to unsolicited resumes.

HID is committed to building a diverse, equitable, and inclusive workforce that reflects the global communities we serve. As an equal opportunity employer, we welcome applications from individuals of all backgrounds, experiences, and perspectives. We evaluate applicants without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, veteran status, or any other legally protected characteristic. Our goal is to create a workplace that empowers everyone to thrive and be their authentic selves, fostering an environment of mutual respect and inclusivity. If you have a disability and require assistance or accommodation to participate in the application process or to perform essential job functions, please contact accommodations-ext@hidglobal.com.

Immigration Sponsorship Not Available

• Applicants for this position must be currently and legally authorized to reside and work in the hiring country.
• HID Global will not offer immigration sponsorship or assume sponsorship of an employment visa for this position.
• International relocation or remote work arrangements outside of the hiring country will not be considered.

At times, HID may use AI-assisted technology to help our Talent Acquisition team review applications by identifying job-related qualifications, skills, and experience in rsums and comparing them with the requirements of the role. The technology supports recruiter review but does not make hiring decisions. A member of our Talent Acquisition team reviews each application before any selection decision is made. Information processed by the tool is deleted once the recruiter's review is complete.