Talent.com
United Auto Insurance
Claims Support RepresentativeUnited Auto Insurance • Miami, FL, US
Claims Support Representative

Claims Support Representative

United Auto Insurance • Miami, FL, US
1 day ago
Job type
  • Full-time
  • Quick Apply
Job description

COMPANY OVERVIEW:

  • Founded in 1989, United Automobile Insurance Company is an innovative and established organization looking for an Claims Support Representative to join our team.
  • Family-owned, UAIC, is one of the largest privately held property and casualty insurance companies in the United States.
  • The key to our growth and success is a commitment to providing quality service to our agents and customers, by providing disciplined underwriting, and strategic claims handling.
  • Our ongoing efforts to invest substantial resources in personnel and technology are the foundation of our promise of assuring maximum efficiency and specialized operations in the industry.
  • We are proud that our independent agents and customers have recognized our dedication by making UAIC the market leader in every state where we conduct business.

SCOPE:

  • The Insurance Service Representative is a licensed, service-focused role built on the core CSR function, elevated by a Florida 6-20 All-Lines Adjuster license.

This role provides licensed-level claim guidance to policyholders and claimants, and processes claim payments to shops, customers, and other parties related to first party exposures. This position offers remote work in the Southeast Region KEY DUTIES:

  • Serve as an elevated, licensed point of contact for policyholder and claimant questions.
  • Explain and process claim payments accurately and per company policy, to include first payments for our Insureds, and re issuing other payments already issued on the claim.
  • Provide licensed-level explanations of coverage, policy terms, and claim status, this involves advising liability and coverage information to all parties and determining liability and investigating coverage related to our insured’s losses.
  • Handle escalated questions and disputes beyond entry-level CSR authority.
  • Document all interactions and payment activity in company systems.
  • Refer any matter requiring investigation, coverage determination, or settlement to an upper-level adjuster.
  • Serve as a resource for entry-level CSRs on licensed-scope questions.
  • Maintain compliance with company policy and Florida DFS regulations in every interaction.
  • Maintain consistent adherence to departmental performance standards, including productivity, quality, attendance, and customer service metrics.
  • Determine next steps in the claim process and make decisions based on claim data to move the claim to closure to include coverage reviews, and liability reviews on first party losses.

EDUCATION:

  • High school diploma or equivalent (associate’s degree a plus).

SKILLS & EXPERIENCE:

  • REQUIRED: Active Florida 6-20 All-Lines Adjuster license in good standing.
  • At least 1 year customer service expiernece, or a comparable P&C insurance service role.
  • Bilingual preferred (English & Spanish).
  • Strong communication, organizational, and analytical skills; sound independent judgment.

BENEFITS:

  • 401(k) Retirement Savings Plan with employer match.
  • Comprehensive Medical, Prescription Drug, Vision, and Dental Insurance Paid Time Off, Holidays, and Leave programs.
  • Flexible spending accounts Basic Life Insurance and Voluntary Life/ADD Voluntary Short Term and Long-Term Disability The salary for this position will vary based on experience and qualifications.
  • Candidates are encouraged to discuss compensation during the interview process.
  • UAIC participates in the E-Verify program to confirm the employment eligibility of all newly hired employees.
Create a job alert for this search

Claims Support Representative • Miami, FL, US

Similar jobs

Claims Appraiser - Auto Estimatics

State FarmMiami, FL, United States
Full-time

Being good neighbors helping people, investing in our communities, and making the world a better place is who we are at State Farm.It is at the core of how we operate and the reason for our succe... Show more

 • Promoted

Licensed Insurance Sales Representative - Remote

MBA AgencyMiami, florida, US
Remote
Full-time

Licensed Life Insurance Sales Representative - Remote.Own Your Schedule | Control Your Income | Unlimited Earning Potential.We are seeking a motivated, client-focused.Licensed Life Insurance Sales ... Show more

Claims Adjuster

Carnival CorporationMiami, FL, United States
Full-time

Claims AdjusterHolland America Line has been exploring the world since 1873.Our ships offer innovative features and enriching experiences focused on destination exploration and personalized travel,... Show more

 • Promoted

Government Billing Spec 2, Remote, Business Office, FT,08A-4:30P

Baptist HealthMiami, FL, United States
Remote
Full-time

Job TitleResponsible for working/editing daily download of assigned Governmental Program claims while adhering to all regulatory, contractual, compliance and BHSF mandates/guidelines.Optimizes time... Show more

 • Promoted

Remote Insurance Sales Representative

Partners in Care InsuranceMiami, florida, US
Remote
Full-time

Remote Insurance Sales Representative.Full-Time | Own Your Schedule, Control Your Income | High Earning Potential.We are seeking a motivated, client-focused.Licensed Insurance Sales Representative.... Show more

Claims Manager

Harmony Plus LLCMiami, FL, United States
Full-time

Or refer someone Job Openings Claims Manager.The Credit and Collection Manager - Claims has the responsibility of leading and coordinating activities related to credit management, collections and c... Show more

 • Promoted

Claims Analyst III

Careers Integrated Resources IncMiami, FL, United States
Full-time

IntegratedResources, Inc is a premier staffing firm recognized as one of the tri-states most well-respected professional specialty firms.IRI has built its reputation on excellent service and integr... Show more

 • Promoted

Seeking Claims Adjusters!Miami, Florida, United States

Morgan & Morgan, P.A.Miami, FL, United States
Full-time

At Morgan & Morgan, the work we do matters.For millions of Americans, we're their last line of defense against insurance companies, large corporations or defective goods.From attorneys in all 50 st... Show more

 • Promoted

Claims Auditor Lead

Elevance HealthMiami, FL, United States
Full-time

Hybrid 1: This role requires associates to be in-office 1 - 2 days per week, fostering collaboration and connectivity, while providing flexibility to support productivity and work-life balance.This... Show more

 • Promoted

Claims Adjudicator

Best Doctors Insurance Services LlcMiami, FL, United States
Full-time

POSITION PURPOSE:Effectively and accurately applies policy conditions of coverage, processing guidelines and cost containment knowledge into the adjudication of global health claims and comprehensi... Show more

 • Promoted

Insurance Verification Representative

University of MiamiMiami, FL, United States
Full-time

Insurance Verification RepresentativeThe Insurance Verification Representative ensures that proper insurance authorizations are processed prior to patients' appointments to ensure a smooth and effi... Show more

 • Promoted

Licensed Insurance Sales Representative

BMA LifeMiami, florida, US
Full-time

Licensed Insurance Sales Representative.Full-Time | Own Your Schedule, Control Your Income | High Earning Potential.Insurance Sales Representative.In this role, you will help individuals, families,... Show more

Insurance Verification Representative - UHealth SoL Mia

University of MiamiMiami, FL, United States
Full-time

Insurance Verification RepresentativeThe University of Miami/UHealth Central Business Office - UHealth SoL Mia has an exciting opportunity for a full-time Insurance Verification Representative to w... Show more

 • Promoted

Total Rewards Support Services Representative, Full Time

University of MiamiMiami, FL, United States
Full-time

Answers, screens, and routes inbound employee calls regarding HR, benefits, payroll, and compensation topics while adhering to call center protocols and service standards.Authenticates employee ide... Show more

 • Promoted

Total Rewards Support Services Representative (A)

University of MiamiMiami, FL, United States
Full-time

Answers, screens, and routes inbound employee calls regarding HR, payroll, and compensation topics while adhering to call center protocols and service standards.Authenticates employee identity prio... Show more

 • Promoted

Provider Contract Configuration Specialist

Doctors Healthcare Plans, Inc.Miami, FL, United States
Full-time

Configuration and maintenance of provider contracts and benefits.Configure and load provider contracts.Maintain Provider Directory data.Test provider contract and fee-schedules.Review provider data... Show more

 • Promoted

Claims Coordinator

National Health Care SolutionsMiami, FL, United States
Full-time

Claims CoordinatorFull-time, non-exempt position in Miami, Florida.VUMI (VIP Universal Medical Insurance Group) is an international health insurance company committed to providing premier medical i... Show more

 • Promoted

Insurance Specialist

The Dental Care GroupMiami, FL, United States
Full-time

Insurance Specialist/ReceivableThe Insurance Specialist/Receivable is responsible for maintaining current insurance practices, requirements, and forms; verifying proper reimbursement is received fo... Show more

 • Promoted

Claims Representative, PIP | Auto | Remote

SedgwickMiami, FL, United States
Remote
Full-time

By joining Sedgwick, you'll be part of something truly meaningful.It's what our 33,000 colleagues do every day for people around the world who are facing the unexpected.We invite you to grow your c... Show more

 • Promoted

Medicare Sales Representative

Connie HealthMiami, FL, United States
Full-time

About Connie HealthConnie Health is a fast-growing Medicare brokerage on a mission to empower older Americans to make confident, worry-free Medicare plan decisions.We offer a tech-enabled Medicare ... Show more