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Hand & Stone
HIGH VOLUME SPA General Manager - GREENSBOROHand & Stone • Greensboro, NC, United States
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HIGH VOLUME SPA General Manager - GREENSBORO

HIGH VOLUME SPA General Manager - GREENSBORO

Hand & Stone • Greensboro, NC, United States
13 days ago
Salary
$50,000.00–$60,000.00 yearly
Job type
  • Full-time
Job description

At Hand and Stone, Opportunity Knocks.

Hand & Stone Massage and Facial Spa GREENSBORO (3352 W Friendly Ave Suite 126, Greensboro, NC 27410) is seeking a high-impact, performance-driven General Manager to lead both the team and the business. This role is ideal for a people-first, servant leader who can build a strong culture, deliver an exceptional guest experience, and drive sales, revenue, and profitability. You'll own spa performance while developing a team that consistently delivers results.

Lead the Business

  • Spa operations and overall performance
  • Sales growth, membership performance, and profitability
  • Key metrics, reporting, and P&L ownership

Build the Team

  • Recruit, hire, and retain a high-performing team
  • Lead, coach, and develop your team with a people-first mindset
  • Build a culture of accountability, engagement, and service excellence
  • Ensure a World Class Client experience (WCCE) across all touchpoints

Drive the Results

  • Increase revenue through memberships, service utilization, and retail performance
  • Use reporting and data to identify opportunities and improve results
  • Optimize scheduling and staffing to support both service and business needs
  • Execute local marketing and community outreach initiatives

What We're Looking For

  • 35 years of leadership experience
  • Proven success driving sales and team performance
  • Strong communication and leadership skills
  • A balance of people leadership and business acumen
  • Strong experience working with KPIs is required
  • P&L experience strongly preferred
  • Comfort in a fast-paced environment
  • Flexible schedule (nights/weekends/holidays)

What's in it for You

  • Medical, Vision, Dental, Life Insurance
  • 401K with 5% company match
  • Base salary + performance-based bonuses
  • Paid Time Off
  • Service & product discounts
  • Strong support system and people-first culture
  • Growth opportunities within a multi-unit organization

Who We Are

FGG Spa, LLC is a growth-focused franchisee of Hand & Stone Massage and Facial Spa, currently operating more than 60 locations across 8 states. The size of our organization allows us to offer benefits that many family-owned businesses cannotbut at our core, we are still a family-owned company. We are in the people business, and our people come first.

Compensation: $50,000.00 - $60,000.00 per year

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HIGH VOLUME SPA General Manager - GREENSBORO • Greensboro, NC, United States

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