VMI Coordinator

VMI Coordinator

The VMI Coordinator coordinates the Vendor Managed Inventory (VMI) programs for Border States customers ensuring effective implementation and quality processes for unique, customer specific, services. Coordinates VMI Warehouse, job boxes, job trailers, and vending machines. Obtains orders, provides customers timely follow-up on technical inquiries, maintains reports, actively participates in the marketing and sale of Border States' products and services, resolves customer billing problems, and provides input on product evaluations, code descriptions, inventory management, and pricing development. Performs the appropriate SAP functions to ensure the warehouse and deliveries run efficiently and accurately. Coordinates activities associated with the inventory process.

Responsibilities:

• Coordinates the VMI program with a clear vision of the VMI concept.
• Coordinates with the customer and branch on all additions, changes, and deletions to the VMI programs.
• Upon proposal approval, works closely with our customers to transition inventories and implement programs.
• Ensures accurate communication, follow through, and documentation of VMI projects and processes using specific project management tools.
• Maintains minimum and maximum inventory levels.
• Monitors the overall quality of Border States' VMI performance in serving key customer goals.
• Promotes and builds customer service through teamwork with Account Managers.
• Coordinates the VMI warehouses, job boxes, job trailers and vending machines.
• Responsible for the maintenance and safe operations of all VMI warehouse equipment and vehicles in accordance with Border states, our vendors, and/or any government standards.
• Performs the appropriate SAP functions to ensure the warehouse and deliveries run as efficiently and accurately as possible.
• Coordinates activities associated with our inventory process.
• Communicates with internal and external customers on orders, inventory, and deliveries, etc.
• Works closely with Border States' sales and marketing staff to meet and exceed Branch sales and gross profit objectives.
• Obtains orders and provides proactive customer service sales and service functions including order entry, expediting, pricing, returns, coordinating deliveries, and follow-up on customer inquiries, as required.
• Provides timely follow-up on customer technical inquiries and requests.
• Actively participates in the marketing and sale of Border States' products and services.
• Consistently provides responsive, quality service to meet and exceed customer expectations.
• Provides input to Border States personnel on customer needs or concerns regarding pricing, inventory, products, competition, and procedures.
• Works closely with customer, branch, and corporate personnel to achieve successful results.
• Ensures order processes for standard orders and consignment processing.
• Inputs internal and external consignment field data and target quantities.
• Performs the duties of the Warehouse Associate.
• Responsible for the security and maintenance of the building and grounds of the VMI Warehouse, job boxes, job trailers, and vending machines, so the property is neat and safe within Border States and government standards.
• Establishes bar code set-up and labeling for customer inventory.
• Creates customer labels.
• Develops recovery and cross-reference of SAP data to customer material numbers and descriptions.
• Maintains Open Order Reports, Billing Block Reports, and other reports deemed necessary on a consistent basis.
• Other duties as assigned by supervisor or designate.

Qualifications:

• Minimum of a two-year business/trade degree or the equivalent in work experience.
• Minimum 2 years of prior warehouse distribution and/or city desk experience preferred.
• Good knowledge of electrical products or systems preferred.
• A valid driver's license may be required depending on job duties (e.g., travel, driving company vehicle, etc.). Applicants without a driver's license may still be considered.
• Prior experience operating a forklift is preferred.
• Ability to read, write, and speak in English required.
• Strong working knowledge of PC for Windows, Microsoft Office (Excel and Word), internet, email, SAP software SupplyTrax and Secura Stock sofware preferred.

Skills and Abilities:

• Excellent interpersonal, written and verbal communication, and reading skills.
• Ability to effectively plan and organize.
• Excellent customer service skills include being competent, accurate, responsive, and engaged.

Physical Requirements:

• Lift and carry requirements (weight and frequency): Occasionally 0 33% Frequently 34 66% Continuously: 67 100%
• Lift from Floor to Waist: < than 10 lbs. - Occasionally 10 to 25 lbs. - Occasionally 26 to 50 lbs. - Occasionally 51 to 75 lbs. - Occasionally 76 to 100 lbs. - Occasionally 101 + lbs. - Occasionally Above Waist Lift: < than 10 lbs. - Occasionally 10 to 25 lbs. - Occasionally 26 to 50 lbs. - Occasionally 51 to 75 lbs. - Occasionally 76 to 100 lbs. - Occasionally 101+ lbs. - Not at all
• Unilateral Carry: < than 10 lbs. - Occasionally 10 to 25 lbs. - Occasionally 26 to 50 lbs. - Not at all 51 to 75 lbs. - Not at all 76 to 100 lbs. - Not at all 101+ lbs. - Not at all
• Bilateral Carry: < than 10 lbs. - Occasionally 10 to 25 lbs. - Occasionally 26 to 50 lbs. - Occasionally 51 to 75 lbs. - Occasionally 76 to 100 lbs. - Not at all 101+ lbs. - Not at all
• Physical Activity Frequency at which you would do the following in a typical day: Sitting (a continuous period of being seated) - Frequently Standing (for sustained periods of time) - Frequently Walking (moving about on foot to accomplish tasks) - Frequently Bending/Stooping (downward and forward) - Occasionally Crawling (moving about on hands and knees or hands and feet) - Occasionally Climbing/Walking Stairs (ascending or descending) - Occasionally Reaching (extending arms in any direction) - Frequently Crouching/Squatting (bending the body downward and forward by bending leg and spine) - Occasionally Kneeling (bending legs at knee to come to rest on knee(s)) - Occasionally Balancing (maintaining body equilibrium to prevent falling) - Frequently Repetitive Motion (substantial movement (motions) of the wrists, hands, and/or fingers) - Occasionally Trunk Rotation (movement in any direction, whether standing or sitting, with at least one foot stationary and in contact with the floor) - Occasionally Pushing/Pulling (using upper extremities to press against or draw or tug) - Occasionally Handling (applying pressure to an object with the fingers and palm) - Continuously Fingering (picking, pinching, typing; working primarily with fingers and not whole hand) - Frequently Talking (expressing or exchanging ideas by means of the spoken word) - Occasionally Driving (the control and operation of a fork lift) - Frequently Desk Work (tasks generally performed at a desk, including use of a computer, printer, fax machine, telephone and other office equipment) - Frequently Use of tools (safely operate equipment needed for receiving, conveying, stocking, packaging, and shipping parts) - Frequently Hearing (perceiving the nature of sounds at normal speaking levels) - Continuously Exposure (to adverse weather & temperature conditions) - Frequently Travel (travel needed to perform job duties) - Occasionally