Talent.com
Alegria Travel Services
Customer Service RepresentativeAlegria Travel Services • Baltimore, Maryland, United States
Customer Service Representative

Customer Service Representative

Alegria Travel Services • Baltimore, Maryland, United States
12 hours ago
Job type
  • Full-time
  • Remote
  • Quick Apply
Job description

Job Description:

As a Remote Customer Service Representative, you will be an essential part of our team, guiding clients through every stage of their journey—from the moment they plan their trip to their safe return home. Your role is to ensure a seamless, stress-free experience by assisting with travel arrangements, answering questions, managing updates, and resolving any challenges with professionalism and care.

At TravelWithSan, we pride ourselves on delivering personalized, high-quality service to travelers across the country.

Key Responsibilities

Respond to client inquiries across various channels (email, phone, messaging) in a timely and professional manner.

Support clients with booking modifications, cancellations, and special travel requests. Provide accurate and up-to-date information regarding destinations, travel documentation, and agency processes.

Follow up with clients to confirm travel plans and gather feedback post-trip.

Address concerns with empathy and efficiency, ensuring client satisfaction.

Benefits

Remote flexibility – work from anywhere, with hours that fit your lifestyle.

Exclusive perks and access to industry-only discounts.

Professional growth – ongoing training and support from a dedicated team.

Be part of a passionate community focused on building dreams and memories through travel.

What We're Looking For

Excellent communication skills—both written and verbal.

A background in customer service, ideally within tourism or hospitality.

High attention to detail, strong organizational habits, and a proactive mindset.

Tech-savvy and able to learn new systems and booking tools quickly.

A genuine enthusiasm for travel and helping others create memorable experiences.

Create a job alert for this search

Customer Service Representative • Baltimore, Maryland, United States

Similar jobs

Remote Customer Service Representative $45 per hour

GL1Arnold, Maryland
$45.00 hourly
Remote
Part-time +1

Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies.We guarantee 15-25 hours per week with an hourly pay of bet... Show more

 • Promoted

Customer Service Representative

U-Haul International, IncGlen Burnie, MD, United States
Full-time

Assist customers inside and outside a U-Haul center with U-Haul products and services.Use smartphone-based U-Scan technology to manage rentals and inventory.Move and hook up U-Haul trucks and trail... Show more

 • Promoted

Customer Service Representative III

SyscoBowie, MD, United States
Full-time

Sysco Corporation - - Responsibilities:Assist customers with inquiries and resolve concerns promptly; Process will-call orders, provide invoice copies, and handle credit requests; Manage order edit... Show more

 • Promoted

Customer Service Representative

Amynta GroupBaltimore, MD, United States
Full-time

Customer Service RepresentativeWe're thrilled that you are interested in joining PDP Group, an Amynta Group company.We are currently hiring for the position of Customer Service Representative at ou... Show more

 • Promoted

Customer Service Representative

TIBCO SoftwareBaltimore, MD, United States
Full-time

Customer Service Representative In-office opportunity located in Baltimore MD Description:Aston Carter is hiring for hiring for CSR's/ Intake coordinators for a large Medical Law Office in the Balt... Show more

 • Promoted

Customer Service Representative, Business Insurance

Marsh McLennanCockeysville, MD, United States
Permanent

Customer Service Representative, Business InsuranceMarsh McLennan Agency provides business insurance, employee health & benefits, retirement, and private client insurance solutions to organizat... Show more

 • Promoted

Customer Service Representative I

Versant HealthBaltimore, MD, United States
Full-time

Customer Service Representative ITraining:Monday-Friday, 9:00a-5:30p ESTShift after training:Monday-Friday, 10:30a-7p ESTVersant Health is one of the nation's leading administrators of managed visi... Show more

 • Promoted

Customer Service Representative

JoS. A. BankRosedale, MD, United States
Full-time

Bank Clothiers - 8655 Pulaski Hwy, Rosedale, MD, United States, 212373007 Customer Service Representative As a Customer Service Representative at JoS.Bank Clothiers, you'll:Handle and accurately fo... Show more

 • Promoted

Customer Service Representative, Business Insurance

InnopayHunt Valley, MD, United States
Permanent

Customer Service Representative, Business InsuranceAward-winning, inclusive, Top Workplace culture doesn't happen overnight.It's a result of hard work by extraordinary people.The industry's brighte... Show more

 • Promoted

Customer Care Representative

AdNet/AccountNet Inc.Baltimore, MD, United States
Full-time

Customer Service RepresentativeAdNet/AccountNet, Inc.WOSB, and WBE-owned management consulting firm founded in 1990.We blend the best in people with the ongoing demands of the workplace by providin... Show more

 • Promoted

Customer Service Representative, Business Insurance

Mercer FranceHunt Valley, MD, United States
Permanent

Customer Service Representative, Business Insurance.Award-winning, inclusive, Top Workplace culture doesn't happen overnight.It's a result of hard work by extraordinary people.The industry's bright... Show more

 • Promoted

Customer Service Representative

SRS DistributionWindsor Mill, MD, United States
Full-time

Customer Service RepresentativeThe Customer Service Representative ensures customer satisfaction through effective service, strong relationship-building, and sales support.This role engages directl... Show more

 • Promoted

Remote Customer Service Representative – Product Testing

GLOCPACrofton, Maryland
$15.00 hourly
Remote
Part-time +1

Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies.We guarantee 15-25 hours per week with an hourly pay of bet... Show more

 • Promoted

Sales Representative

Ensor PlumbingMonkton, MD, United States
Full-time

Sales Representative Opportunity.Are you looking for fantastic income growth? A job with a team that truly values you and your skills? Great job stability? If so, look no further, Ensor Plumbing is... Show more

 • Promoted

Customer Service Representative

Cowan SystemsBaltimore, MD, United States
Full-time

Customer Service RepresentativeCowan Systems, LLC is a national truckload carrier that specializes in providing high quality dedicated fleet services for companies requiring first-rate performance.... Show more

 • Promoted

Customer Service Representative

Falls Road Animal HospitalBaltimore, MD, United States
Full-time

At Falls Road Animal Hospital, our team members all share the same passion for making and keeping animals healthy.Our hospital truly is an excellent place to work, with a highly skilled team focuse... Show more

 • Promoted

Alterations Customer Service Representative

David's BridalGlen Burnie, MD, United States
Part-time

Best Job Ever!Minimal weekday hours required (join for weekends only!)Generous Team Member discount$400 bonus for every referral hired with NO LIMIT Additional terms and conditions apply.Competitiv... Show more

 • Promoted

British Airways Customer Service Representative

TradeJobsWorkforceBaltimore, MD, United States
Full-time

Join our growing team as a British Airways Customer Service Representative to work collaboratively across teams and departments, gain knowledge of company offerings to better serve clients, and mai... Show more

 • Promoted

Customer Service Representative

Opus InspectionOwings Mills, MD, United States
Full-time

Customer Service RepresentativeLocation:Owings Mills, MDJob Type:Full Time/Non-ExemptPay Rate:$16.Envirotest is a proud subsidiary of Opus Inspection, the worldwide provider of vehicle emissions te... Show more

 • Promoted

Customer Service Representative

Palmetto ExterminatorsCrofton, MD, United States
Full-time

Customer Service RepresentativePestNow combines decades of termite, pest, and mosquito control experience with a personal touch to provide trusted, effective pest management solutions and we do it ... Show more