Operations Manager Leadership Onboarding Program

Operations Manager Trainee

This opportunity is designed for experienced leaders who are ready to bring their leadership skills to WM. As part of this opportunity, you will participate in a structured 5-month leadership onboarding program designed to provide hands-on exposure to WM's operations, systems, culture, and leadership approach before transitioning into an Operations Manager role. Throughout the program, you will gain direct experience leading employees, improving operational efficiency, supporting safety initiatives, and driving customer satisfaction while developing a strong understanding of the WM Way and our day-to-day operations.

Following the 5-month onboarding, you will transition into an Operations Manager role. As an OM, you will lead and develop frontline employees while overseeing daily route operations and driving safety, performance, and service excellence.

If you're an experienced leader looking to take your operational leadership experience to build a long-term career with WM, this opportunity is designed for you!

Training Location & Placement: The 5-month onboarding will take place in Rio Rancho, NM. While we aim to place candidates into an Operations Manager role at their onboarding location, placement at that specific site is not guaranteed. Final placement is based on business needs, and candidates may be placed at a neighboring site within a reasonable commuting distance of the training location upon completion of the program.

At WM we know that the value of a WM job is more than a paycheck. It's a way to create opportunities for you and your family. This is why we are constantly working to make WM a great place to work and grow a career.

Our mission is to leave the world a better place than we found it by helping its inhabitants find purpose in becoming its caretakers.

The members of the WM family are the foundation for our success. We foster an environment where all teammates feel welcomed, valued and seen.

Your Tomorrow Education Assistance Program, paid on-the-job training, and established career progression.

From the front line to the corporate offices, our team members perform essential and meaningful work.

At WM we are over 60,000 people - from many places and many backgrounds, and it is our amazing differences that make us stronger.

Amazing Medical, Dental & Vision, 401K with match, discounted stock options, dependent day care, and more!

The Operations Manager Trainee (OMT) training program is intended to prepare individuals to become front-line Operations Managers. The majority of the day is spent in the field, interacting with front-line employees. Through our hands-on training program, we will teach you how to increase financial profitability, maximize operational efficiency, improve customer satisfaction, and lead teams of people.

Essential Duties and Responsibilities

• Developing
• Provide timely and consistent touchpoints with frontline employees
• Regular review of best practices to enhance daily performance
• Partners with Drivers and Technicians to develop job-related skills
• Completes the assigned OMT training curriculum and all other assigned training
• Coaching
• Actively practice and seek feedback on coaching conversations
• Collaborates with all frontline managers to learn the day-to-day business operations (i.e., Operations Improvement Manager, Fleet Manager, Sales Manager, District Managers, Operations Managers)
• Other
• Develop knowledge of DOT & OSHA safety programs and systems; operational business processes, systems & tools; performance management; dispatch & routing; fleet maintenance processes

Qualifications

• Bachelor's Degree (accredited) or in lieu of a degree,
• High School Diploma or GED (accredited) and two (2) years of relevant work experience.
• 2 years of relevant work experience (in addition to education requirements) and
• Must be at least 18 years of age and
• Legally eligible to work in the country where the position is located
• Valid Driver's License Upon Hire and
• Must maintain a valid driver's license and clean driving record throughout the duration of employment in this position Upon Hire

WM (WM.com) is North America's leading provider of comprehensive environmental solutions. Previously known as Waste Management and based in Houston, Texas, WM is driven by commitments to put people first and achieve success with integrity. The company, through its subsidiaries, provides collection, recycling and disposal services to millions of residential, commercial, industrial, medical and municipal customers throughout the U.S. and Canada.

WM is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law.

WM is committed to the principle of equal employment for all applicants and employees, without discrimination on the basis of all grounds protected by applicable human rights legislation. Accommodations are available on request for candidates taking part in all aspects of the selection process.

In order to travel by air or access federal property, federal law requires individuals have a REAL ID or an acceptable alternative. This position may require the successful candidate to travel by air for business reasons or service federal property. Accordingly, successful candidates must have, or be willing to obtain, a REAL ID or TSA?approved alternative.

Job Info

• Job Identification 2350893
• Job Category Operations Management - Frontline
• Posting Date 09/11/2026, 12:52 AM
• Job Schedule Full time
• Locations 402 INDUSTRIAL PARK LOOP NE, RIO RANCHO, NM, 87124, US (On-site)