Manager Healthcare Information Services Integration (Incident Management, Request Management,

Manager Of Information Services & Integration Support

As a Manager of Information Services & Integration Support, you will manage the implementation, support, lifecycle management and strategy for content within the designated programs.

Roles And Responsibilities

• Monitors, manages, and reports day-to-day operations to the Director to support efficient and effective operations of exiting integration services and platforms.
• Responsible for Incident Management, Request Management, Problem Management, Deployment Management, Integration systems upgrades and platform management.
• Manages implementation of new platforms/products for Integration teams including migrating to newer systems as required.
• Ensures Integration policies and established procedures are followed, including Change Management.
• Plans for resource utilization and prioritization of the body of work for which Integration Support is accountable and responsible.
• Successfully manages a full workload across multiple functions.

Minimum Qualifications

• Train, mentor, and coach IS associates, as well as lead projects and initiatives as assigned.
• Apply strong knowledge of healthcare operations, proven communication, problem-solving, critical thinking, and management skills to guide design, development, and deployment of critical systems.
• Drive continual process improvement in the delivery of application services throughout
• Maintain knowledge of current and emerging trends in healthcare technology, actively seeking information to stay abreast of best practices, application solutions and services, striving to incorporate innovation in a practical, cost-effective manner.
• Ensure that areas of responsibility and projects are within scope and where applicable.
• Healthcare Experience required-Bachelors Degree required.