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Tesla
Onboarding & Recertification AssociateTesla • Fremont, CA, United States
Onboarding & Recertification Associate

Onboarding & Recertification Associate

Tesla • Fremont, CA, United States
11 days ago
Salary
$72,000.00–$108,000.00 yearly
Job type
  • Full-time
Job description

Associate Onboarding & Recertification

As the Associate Onboarding & Recertification for the Tesla Approved Collision Center (TACC) network, you will be responsible for successfully onboarding new applicants and validating existing body shops. You have a key role in ensuring consistent job flows, communication, and customer satisfaction as you confirm TACC locations meet our company standards. You will be eligible to work out of one of either Austin, TX or Fremont, CA.

Responsibilities

  • Responsible for onboarding of new Tesla Approved Collision Centers, including interviews, tooling identification, legal paperwork, account set up, and training
  • Complete annual recertifications ensuring TACC continue to meet all program expectations post onboarding
  • Evaluate and determine areas in need of additional TACC using available data
  • Manage and maintain application portal
  • Work with dedicated Regional Network Managers to execute growth and performance plans
  • Meticulous file storage and documentation of all work

Requirements

  • 3+ years of collision, auto insurance, or other automotive industry experience
  • Minimum of 6 months administrative experience
  • Attention to detail and multi-tasking expertise
  • General understanding of Body Shop tooling and operations
  • Ability to thrive in a fast-paced environment
  • Strong written and verbal communication skills
  • Proficiency in Microsoft Outlook and Excel
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Onboarding & Recertification Associate • Fremont, CA, United States

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