Under general direction, to supervise, assign, review and participate in the work of subordinate case-carrying social services staff; to review staff recommendations for social work services; to consult on difficult case problems and administrative processes. The current vacancy is within the Department of Family and Children's Services; however, this list will be used to fill other department vacancies as they occur.
Typical tasks include supervising, training, coaching, mentoring, evaluating and disciplining subordinate staff; training, guiding and assisting subordinate staff to develop and improve casework skills; selecting and assigning cases on the basis of socio-economic, mental, emotional and/or environmental problems involved as required; giving case consultation to staff; analyzing methods and techniques used and recommending course of action; following up on diagnosis and treatment plans; reviewing determinations of eligibility for services for conformance with applicable rules and caseload information; interviewing complainants and making the recommended adjustments; assisting in the development of community resources and services for all programs; addressing groups interested in public welfare and related services; participating in the operation of an in-service training program for employees; evaluating performance of personnel and taking or recommending appropriate actions; conducting staff meetings and individual conferences; conducting or preparing research studies; preparing correspondence and reports; and performing related duties as required.
Employment standards require a Master's Degree in Social Work or equivalent titles to the above degree from an accredited college and three (3) years of social work experience equivalent to a Social Worker III in Santa Clara County. Knowledge of principles, objectives, methods and techniques of social work; principles of supervision; individual and group behavior, human growth, development and family relationships; bio-psycho-socioeconomic factors affecting individuals and families; community organizations and resources; principles and techniques of interviewing and recording in social casework; rules and regulations relating to public social services agencies and protective services for adults and children; computer applications such as word processing, spreadsheet and/or database; and functions of public assistance agencies. Ability to plan, assign, evaluate, supervise and monitor the work of others; coach and mentor staff; interpret laws and regulations of the California Welfare & Institutions Code and other applicable codes to clients and the public; provide consultation to others; present oral and written reports concisely and clearly; communicate effectively, respectfully and sensitively with individuals representing diverse cultures and backgrounds; and work cooperatively with staff and members of the community.
Social Work Supervisor • San Jose, CA, United States
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